based on 48 TIO product reviews as rated by Mozo community

TIO home insurance

TIO is a financial institution owned by the Northern Territory Government and its board of members. TIO operates on a commercial basis and works to provide financial services to its members and giving back to the Northern Territory communities. TIO gives its members access to a range of insurance products, home loans, savings accounts, debit cards, credit cards and refinancing advice.

TIO’s Home & Contents Insurance policy won a 2023 Mozo Experts Choice Award in the Exceptional Value Home & Contents Insurance category.

TIO offers the following home insurance

Cover information and limits in the table below verified as correct at 29 March 2024. Other information correct at the time of writing.
Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Building Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

How is TIO home insurance rated?

Mozo users have rated TIO home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
TIO home insurance
Overall
Value for money
Policy coverage
Customer service
Claims handling
Trust

16 Reviews

Recent TIO home insurance reviews

TIO Home Insurance
Overall 9/10
good overall but still expensive

good but expensive

Read full review

good but expensive

Value for money
8/10
Policy coverage
10/10
Customer service
8/10
Less
Martine, Northern Territory, reviewed almost 2 years ago
TIO Home Insurance
Overall 8/10
My experience with TIO has been fairly good.

My experience with TIO has been fairly good. I like them because they have covered me for damage to my property following a natural disaster. The only thing I dislike is the excess amount that you have to pay to make a claim.

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My experience with TIO has been fairly good. I like them because they have covered me for damage to my property following a natural disaster. The only thing I dislike is the excess amount that you have to pay to make a claim.

Value for money
8/10
Policy coverage
8/10
Customer service
8/10
Claims handling
9/10
Trust
7/10
Less
Wil, Northern Territory, reviewed almost 3 years ago
TIO Home Insurance
Overall 7/10
Premiums are competitive and customer service once

It is hard to make contact by phone with them but when I have had a claim to make the process has been very efficient and fast.

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It is hard to make contact by phone with them but when I have had a claim to make the process has been very efficient and fast.

Value for money
10/10
Policy coverage
10/10
Customer service
5/10
Claims handling
10/10
Trust
10/10
Less
Maree, Northern Territory, reviewed over 8 years ago
TIO Home Insurance
Overall 7/10
Fast,easy with no issues with turn around on claim

It's local, been good with all claims, fast and easy. Little capacity for face to face service though.

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It's local, been good with all claims, fast and easy. Little capacity for face to face service though.

Value for money
5/10
Policy coverage
7/10
Customer service
8/10
Claims handling
8/10
Trust
7/10
Less
Joan, Northern Territory, reviewed over 8 years ago
See all home insurance reviews
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