Travel Insurance Saver

About Travel Insurance Saver

At Travel Insurance Saver, you’ll find a range of policy options, running the gamut from Comprehensive cover (the company’s highest coverage level) down to the Essentials plan and Bare Essentials option for budget-conscious travellers. There is also a multi-trip travel insurance policy that can cover you for a number of trips over the course of a year if you plan to travel frequently.

Cover information and limits in the table below verified as correct at 19 April 2024. Other information correct at the time of writing.

Travel Insurance Saver travel insurance policies

Below, you can investigate the details of these three coverage levels across Travel Insurance Saver’s options for international trips.

Can you get Covid-19 coverage with Travel Insurance Saver?

Yes, there is some coverage for events related to Covid-19 offered by Travel Insurance Saver. Be sure to read the policy terms, conditions and exclusions closely for all the relevant documentation you’ll need to receive a claim pay-out. 

Does Travel Insurance Saver cover pre-existing medical conditions?

There are more than 40 pre-existing medical conditions automatically covered across the Comprehensive, Essentials and Bare Essentials packages. For some conditions, you’ll need to meet certain criteria. 

You may still be able to take out a policy with Travel Insurance Saver if you have conditions beyond this list. As always, be sure to read through the PDS for any exclusions or specific criteria for claims related to your current health condition. 

Check out Mozo’s guide to travel insurance and pre-existing medical conditions for extra information. 

What optional travel insurance coverage does Travel Insurance Saver offer?

Snow Sports Cover

Under the Comprehensive international travel plan, you can opt for Travel Insurance Saver’s snow sports cover to protect you while you hit the slopes. 

If you’re heading to the snow on your next trip, check out Mozo’s dedicated guide on finding snow travel insurance.

Specified Item Cover

If you’re taking an item with you – say a piece of jewellery or an electronic gadget – that's worth more than the limit on your policy for that cover type, you can insure it for extra value. You will pay an extra premium depending on the item’s value so if it's lost, stolen or damaged, it’ll be covered for the relevant higher amount. This optional extra is available to customers purchasing a Comprehensive or Essentials plan.

Additional Rental Vehicle Insurance Excess Cover

The Essentials and Comprehensive plans already offer some cover for rental vehicle excess, but you can increase that cover by including this optional extra (only available through the Comprehensive plan). This cover is relevant if you’re hiring a rental vehicle and need to pay an insurance excess to the hiring company if an accident or theft occurs.

How do I make a claim with Travel Insurance Saver?

Here are a few steps to follow if you do have to make a claim against your Travel Insurance Saver policy.

• Gather all your details. This includes your personal details like ID and health records, travel insurance policy details, travel itinerary and any documents (like police reports, medical certificates or tourism operator information) related to the event you’re claiming for. Having these at hand will make the process a lot smoother and quicker.

• Use the nib online claim lodgement system to submit your claims form or download a form, fill it out and send it to nib via post.

• Make sure you include all relevant information, including receipts or official statements with your claim. If you don’t it could mean delays or even a reduced payment.

• You should receive an acknowledgement that nib has received your claim if you submit it online, and a reply to your claim within ten business days. If your claim is approved, you may be required to pay an excess before the cover kicks in, depending on the type of claim.

Remember: Different types of claims (like damaged baggage vs a cancelled trip) will usually require different documentation or evidence.

Can you cancel your Travel Insurance Saver travel insurance policy?

In case you decide your travel insurance policy isn’t the one for you, Travel Insurance Saver offers a 21-day cooling off period, during which you can cancel your travel insurance policy for a full refund. This only applies as long as you haven’t started your trip or made any claims on your policy (it doesn’t apply to extensions on your policy). 

You’ll still be able to cancel the policy after the 21-day period, but you won’t necessarily be offered a full or partial refund unless Travel Insurance Saver deems it appropriate to do so.

Compare Travel Insurance Saver with other travel insurance providers

There are heaps of options on the market for quick, affordable travel insurance policies, so there’s no sense in rushing! After all, this is an important part of your next big trip.
To help you check out all your options before you make a decision, Mozo have developed an easy to use travel insurance comparison tool. All you have to do is fill in your travel dates, destination and how many people are going and you can have a quick and easy comparison of the best travel insurance policies available to Aussies today.

Remember to drop by our travel hub for some helpful articles, tips and tools to plan a money savvy holiday and don’t forget to check out our Best $20 I ever spent series for some tips from real world travellers on their favourite ways to spend a cheap day overseas.