Commonwealth bank has and always be I and my family choice
I have used this bank for 33 years and have been happy for 33 years
I really like this bank, most arms don't charge a fee unless you're in a service station which is standard. There are some late fees but if you have more than half of a diet debit, they will still allow the bill to go through in good faith.
Convenient and easy to use app. Interest rates Could be much less for loans.
As a ASB customwr in New Zealand, i naturally swappee to CBA in auatral8a, amazing customer service and warm.
I am extremely worried about the banks going digital. I see my Dad struggling & losing his independence because he can’t understand what to do and doesn’t have access to iPhone or internet. I struggle because internet is excessively slow & I won’t have an iPhone much longer due to upgrades & now unable to afford an updated one. I along with many have mobility issues so the future looks bleak.
love this bank, 100% would recommend, the app is so easy to use.
Commonwealth bank has amazing customer service. Any issues or enquiries can be addressed through their very helpful messenger service. This is managed both by AI and human staff. It's convenient as you can leave the banking app and receive a notification when you have received a reply. You don't need to wait on the phone or go in for most enquiries as they can be conveniently addressed online. They also offer a competitive goal saver account which offers 4.9% interest and is an effective way to build savings. Overall, I'm very satisfied with this bank and would recommend it to others.
I’ve been banking with commbank for 20+ years, with quite a lot of savings 40K + I don’t get as much interest in my savings account as others who have less and have their money in other banks. There’s no rewards schemes to keep loyal customers around. It’s harder than Ever to find an ATM. And for these reasons I’ll be changing banks before the financial year.
Ever since I was a child I have been a client of the Commonwealth Bank and the main thing about them I have always held in high regard is their focus on great customer service. Although most companies now make it virtually impossible to get through to an actual human customer service representative over the phone, the CBA have maintained their low call wait times and their call centre continues to be based in Australia with representatives consistently providing polite and helpful assistance. Over the years I have encountered several common problems with my accounts (such as lost bank cards, unknown charges, bank fees etc,) and I have always had the issues resolved promptly and fairly. The only downside that comes to mind is their recent cuts of available ATMs and branches but in today's technology era most companies are predominantly going online so it was expected. But overall, I would definitely recommend the CBA to family and friends.
Fantastic bank,never had a problem,Awesome customer care and would recommend this bank to everyone
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