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ME Home loan customer reviews

Overall rating
8.4/10
Price
8.4/10
Features
7.7/10
Customer service
8.4/10
Convenience
7.3/10
Trust
8.5/10
Based on 972 ME home loan reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent ME home loan customer reviews

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  • ME Home Loan

    ME is a great online banking service

    What I like about ME... Their branding - its modern and clever On line banking is simple... never needed a branch. What I don't like about ME... Not being able to speak to a real person when needed Took too long to respond to an email

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    Tammy, Victoria, reviewed 9 days ago
  • ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest)

    Average Bank

    Difficult to deal with bank in person.

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    David, Queensland, reviewed 9 days ago
  • ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest)

    No hassle bank. Friendly and reliable.

    Online bank. However no major problems in 20 yrs.

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    Barbara, Queensland, reviewed 2 months ago
  • ME Home Loan

    service is terrible,constantly on the phone on hol

    I hate ringing,on hold for ages with that horrible music,good part of this story is i paid out my loan i'm outa here...thank goodness!

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    Dana, Tasmania, reviewed 4 months ago
  • ME Home Loan

    Great service on phone

    Have found them to have great customer service on the phone.

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    Stephanie, Australian Capital Territory, reviewed 4 months ago
  • ME Basic Home Loan (Owner Occupier, LVR<80%, Principal and Interest, <$150,000)

    great

    great but incentives should like cash back should be for existing customers as well

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    Chers, Victoria, reviewed 8 months ago
  • ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest)

    ME bank has seen us through tough times

    ME Bank has always been reasonable and fair. During this turbulent time of interest rates, ME has not handed over the interest hikes as many times as the other banks.

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    Ambre, New South Wales, reviewed 9 months ago
  • ME Home Loan

    me bank need a wake up call

    Me bank has changed over the years I am disappointed that I am still with them honestly the interest rate is bad and I get charged annual fee too. customer service is below average and email response is 2 weeks

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    Alex, Tasmania, reviewed 8 months ago
  • ME Flexible Home Loan (Owner Occupier, LVR <60%, Principal & Interest, $40,000-$150,000) (Member Package)

    Great rates, plain english, no-fuss banking

    ME have a simple application process and explain terms and conditions in plain english Their mobile app and website is easy to use and shows all the information you want and need without the stuff you dont. I appreciate the simple approach, competitive rates and ability to have split variable/fixed portions with offset and redraw

    Keith, Queensland, reviewed about 1 year ago
  • ME Home Loan

    great service with quality products

    I recommend ME bank as it has competitive products along with great customer service. I have been with this bank for over 15 years and have found them to be very supportive if you have any issues with loan repayments. They were compassionate and understanding throughout the Covid 19 pandemic.

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    Sally, Queensland, reviewed about 1 year ago
  • ME Flexible Home Loan (Owner Occupier, LVR <60%, Principal & Interest, $40,000-$150,000) (Member Package)

    Great products and staff follow through enquiries

    Helpful staff that have comprehensive product knowledge and transfer to other areas of the bank internally is quick. Very happy with ME's service.

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    Adrienne, South Australia, reviewed about 1 year ago
  • ME Flexible Home Loan (Fixed, Owner Occupier, LVR<60%, Principal & Interest) (Member Package)

    I have a great rate very happy with my bank.

    I have a great rate very happy with my bank. Hate all they paper work required to refinance through.

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    Michael, Queensland, reviewed about 1 year ago
  • ME Home Loan

    Stay away from this Bank

    This Bank is quite literally the worst customer experience I have ever had. I have been with them for 5 years. No one has any idea how to answer basic questions. I was always told they would get another team to call back. They never do and then when you call them again they say that they have tried to call back and you were unavailable. So frustrating. When you do finally get to speak to someone they can never help due to bank changing policies after they get your business. Stay away from this bank. I cannot stress this enough.

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    Amanda, New South Wales, reviewed about 2 years ago
  • ME Flexible Home Loan (Owner Occupier, LVR <60%, Principal & Interest, $40,000-$150,000) (Member Package)

    Inept and slow

    Trying to get the bank to Discharge the mortgage so we can settle. You'd think they want their money! But no, so lazy and inept that we're likely to miss settlement and lose thousands. DON'T BANK WITH THEM.

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    Nathan, Western Australia, reviewed over 2 years ago
  • ME Home Loan

    Worst execution ever

    Transferred from ING, and started a construction loan. Worst experience ever. Use as super, and wanted to support me, but so many mistakes, over it. Switching back to ING asap.

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    Patrick, New South Wales, reviewed over 2 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Home loan comparisons on Mozo - rates updated daily

    • Unloan Variable

      interest rate
      5.99% p.a. variable
      comparison rate
      5.90% p.a.

      Promoted
    • Discount Great Rate Home Loan

      interest rate
      6.04% p.a. variable
      comparison rate
      6.06% p.a.

      Promoted
    • Basic Home Loan

      interest rate
      6.25% p.a.
      fixed 3 years
      comparison rate
      6.20% p.a.

      Promoted
    • Low Rate Home Loan

      interest rate
      6.14% p.a. variable
      comparison rate
      6.20% p.a.

      Promoted
    • Discounted Home Value Loan

      interest rate
      6.09% p.a. variable
      comparison rate
      6.09% p.a.

      Promoted

    WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Browse all 472 home loans in Mozo's comparison database.

    Compare more home loans

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.