7.5/10

Based on 21625 NAB product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

NAB bank accounts

National Australia Bank is one of the big four banks that provide a large variety of financial products to the Australian Community. In recent times, NAB has set itself apart from the other big four banks by expanding its ATM network, removing many fees and maintaining low standard variable home loan rates. NAB's changes to its financial products have made its home loan, credit card loans, savings accounts and personal loans more competitive within the banking industry.

NAB offers the following bank accounts

Rates and fees verified as correct at 18 May 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate
Classic Banking Account (with Platinum Visa Debit Card)

$10.00

Apple Pay, Google Wallet, PayID, Samsung Pay

0.01% p.a.

Classic Banking Account (with Standard Visa Debit Card)

$0.00

Apple Pay, Google Wallet, PayID, Samsung Pay

0.01% p.a.

How are NAB bank accounts rated?

Mozo users have rated NAB bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
NAB bank accounts customer reviews
Overall
7.7/10
Price
7.3/10
Features
6.8/10
Customer service
7.7/10
Convenience
7.9/10
Trust
7.7/10
Based on 4206 NAB product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent NAB bank account reviews

NAB Classic Banking Account (with Platinum Visa Debit Card)
Overall 10/10
I am happy with my savings account. I wont change.

I have a savings account at the National Bank and I don't want to change it at the moment.

Read full review

I have a savings account at the National Bank and I don't want to change it at the moment.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Heather, South Australia, reviewed 3 days ago
NAB Classic Banking Account (with Standard Visa Debit Card)
Overall 10/10
THEY ARE THE BEST I HAVE EVER HAD

THE NAB IS THE BEST BANK I HAVE EVER BEEN WITH THE STAFF ARE VERY HELPFUL AND I WOULD NOT BANK WITH ANY OTHER BANK

Read full review

THE NAB IS THE BEST BANK I HAVE EVER BEEN WITH THE STAFF ARE VERY HELPFUL AND I WOULD NOT BANK WITH ANY OTHER BANK

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Jann, Victoria, reviewed 3 days ago
NAB Classic Banking Account (with Standard Visa Debit Card)
Overall 5/10
Currently mediocre but hopeful for improvement

The convenience and easiness of NAB’s online banking is perfect for what I require, I have a standard account and a savings account and it is extremely easy to keep track of my spends, I can even set saving goals. Where it starts to lack is the in person customer service or lack of staff is letting them down, I went in months ago to open a joint bank account, went through the whole process and was told they’d contact me to finalise, no contact, no joint bank account still. Waste of my time and I’ll have to make yet another appointment to see someone, if you ever can as every branch seems to be understaffed. You can call, but nobody really seems to have the answers either! If understaffed it must be hard for them, however if somebody makes an appointment I feel that you see their request through no matter how busy it gets, that is the point of making an appointment? I feel eventually I will move to another bank, I have been with NAB for 4 years and it has been increasingly getting worse.

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The convenience and easiness of NAB’s online banking is perfect for what I require, I have a standard account and a savings account and it is extremely easy to keep track of my spends, I can even set saving goals. Where it starts to lack is the in person customer service or lack of staff is letting them down, I went in months ago to open a joint bank account, went through the whole process and was told they’d contact me to finalise, no contact, no joint bank account still. Waste of my time and I’ll have to make yet another appointment to see someone, if you ever can as every branch seems to be understaffed. You can call, but nobody really seems to have the answers either! If understaffed it must be hard for them, however if somebody makes an appointment I feel that you see their request through no matter how busy it gets, that is the point of making an appointment? I feel eventually I will move to another bank, I have been with NAB for 4 years and it has been increasingly getting worse.

Features
3/10
Customer service
4/10
Convenience
8/10
Trust
5/10
Less
Tara, Western Australia, reviewed 3 days ago
NAB Classic Banking Account (with Standard Visa Debit Card)
Overall 10/10
Only bank I will bank with

I have always had excellent customer service when speaking with NAB staff. Online banking is a breeze and they offer Nab now Pay Later which is a great product!

Read full review

I have always had excellent customer service when speaking with NAB staff. Online banking is a breeze and they offer Nab now Pay Later which is a great product!

Price
10/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Racheal, Victoria, reviewed 3 days ago
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Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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