Australia’s Best Insurance for 2023

Piggy bank in insured house

With summer now on its way, the warmer temperature and el nino weather warnings has reminded many Aussies to check their coverage. But insurance is a part of daily life no matter the season, whether it's offering protection from flat tires to flight cancellations to falling trees.

The best policies sit in the sweet spot between great coverage and excellent value – and with premiums going up across the country, it's more important than ever to compare what's out there.

But besides always reading the product disclosure statement (PDS), how could you go about choosing the best policy for you?

Luckily, Mozo regularly reviews and reports on a variety of insurance products on the market, from car insurance to home to travel to life insurance – even pet insurance!

Our expert analysts compare options for the Mozo Experts Choice Awards^ to identify the best value and quality insurance policies available so that your own investigation process can go a little easier.

Here’s a few standout policies for you to compare and consider in 2023.

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Head to the Mozo Experts Choice Awards page to learn more about the winners and judging process for the latest Mozo Experts Choice Insurance Awards.

Best Car Insurance

Budget Direct - Gold Comprehensive Car Insurance*
  • 15% buy online discount on your first annual premium (T&Cs apply)
  • Your choice of repairer as an optional extra

For the fourth year in a row, Budget Direct took out top honours at the Mozo Experts Choice Awards, this time as Mozo's 2023 Value Insurance Provider of the Year^. The top-value insurance provider offers flexible comprehensive car insurance, with the Gold Comprehensive Car Insurance policy offering up to $500 of personal property covered, a separate $500 for covering baby capsules, and up to $1,000 to replace car keys and locks, plus the option to choose your own repairer after an insurable event (although this is an optional extra that comes with a fee).

If you get into a scrape and your wheels are written off, Budget Direct can replace your car with a new comparable ride (as long as it was less than two years old and had driven under 40,000km). And don’t forget the feel-good bonus of a 15% discount on your first annual premium if you buy the policy online (T&Cs apply).

Virgin Money - Price Saver Comprehensive*
  • Up to 15% no claims discount (T&Cs apply)
  • Automatic hire car cover after theft or not-at-fault accident
Find out more

This policy will sort you out in an emergency, with up to $200 per day in travel and accommodation costs covered after an accident (maximum $1,000 in total), plus $500 for emergency repairs to get you driving again in the short term. There's also hire car cover after a theft** or not-at-fault accident** (it's only an optional extra after at-fault accidents). No wonder Virgin Money took home an Exceptional Value Insurance Award ^ in 2023.

As for discounts, you could score a 15% off on your first-year premium if you apply online, and if you keep a clean claims record, you may be able to build up a no-claims discount as high as 15% (T&Cs apply).

**Terms, conditions, limits and exclusions apply. For full details, please read the Product Disclosure Statement

ROLLiN' - Comprehensive Car Insurance*
  • Pay premiums monthly at no extra cost
  • $0 excess for windscreen cover

ROLLiN' offers a flexible subscription-like cover you can pay for monthly at no additional cost and can cancel any time with no exit fees. The comprehensive policy covers damage caused by accidents, natural events and theft, and if you've driven less than 15,000km and your car is written off, it can be replaced with a new comparable model. 

ROLLiN' can also cover repairs for windscreen and window glass claims without charging an excess (but you'll only be able to make one claim excess-free each policy period). When you make other kinds of claims, you’ll be looking at an $800 excess for all listed drivers, making this a good option for people under 25 who often face hefty additional young driver excesses (there is an unlisted driver excess of up to $3,000, though). So it makes sense ROLLiN' took home an Exceptional Value Insurance award^ in 2023!

* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the PDS or offer documentation, or seeking independent advice.

While we pride ourselves on covering a wide range of products, we don't cover every product in the market. If you decide to apply for a product through our website, you will be dealing directly with the provider of that product and not with Mozo.

Best Home Insurance

Virgin Money - Home & Contents Insurance*
  • 30% apply online discount on your first year's premium for combined policy (T&Cs apply)
  • Optional underinsurance protection
Find out more

When you take out a home and contents insurance policy with Virgin Money, your home and belongings can be covered in a wide range of circumstances. This includes fire, storm, earthquake and theft, and you can expect new-for-old contents replacement for eligible claims. Most items or events will have coverage limits and there are exclusions, so be sure to check the product disclosure statement (PDS) for all the details. For example, cash is covered up to $800, while computer software is insured for up to $3,000, and jewellery is insured for $1,000 per item (up to $5,000 in total). 

There are also optional extras with this policy (for an additional fee) you may want to consider. Flood and accidental damage can be included on top of standard cover, as can underinsurance up to 25%. This last point allows extra coverage for your home and belongings in case their value is greater than what was originally insured. 

Virgin Money won for exceptional value at the 2023 Mozo Experts Choice Home Insurance Awards, which makes this a great one to consider.

Kogan Home and Contents Insurance*
  • Mozo Experts Choice Award Winner 2023 - Excellent Value Home Insurance
  • Save up to 22% off new building and contents insurance (T&Cs apply)
  • Up to $30 million legal liability cover
  • Lifetime guarantee on home repairs made by approved repairer

Kogan Comprehensive Home and Contents Insurance offers protection for a wide range of events, such as fire, theft, storm and flood at a great price according to our expert analysis. 

There is also flexible cover available for your home and/or belongings, with optional additional benefits. When you insure your home and contents with Kogan, you’ll get peace of mind with cover for temporary accommodation costs for up to two years if your home isn’t liveable after an insured event, get a lifetime guarantee on home repairs made by approved repairers and enjoy improved security upgrades after burglary up to $500 (T&Cs apply). No portable contents cover applies.

Plus, you’ll score a $10 Kogan.com credit when you complete a quote and new applicants can save up to 22% off their policy when they apply online (T&Cs apply). 

QBE Home and Contents Insurance*
  • Mozo Experts Choice Awards Winner 2023 - Exceptional Quality Home Insurance
  • 10% online policy discount (T&Cs)
  • Up to $30 million legal liability cover (T&Cs)
  • Underinsurance protection for up to 30% sum insured (T&Cs)

This award-winning policy from QBE won in the Exceptional Value Home & Contents Insurance^ and Exceptional Value Landlord Insurance^ categories at the 2023 Mozo Experts Choice awards, and it’s not hard to see why. This flexible policy comes with all the standard cover you’d expect, with some handy built-in features, such as environmental upgrades after damage cover and $30 million in legal liability (eligibility criteria applies). New policies purchased online could receive a 10% discount (with conditions).

Budget Direct - Home & Contents Insurance*
  • 30% combined apply online discount for your first year's premium (T&Cs apply)
  • Optional personal effects cover

Are you looking for extensive protection for your home and belongings at an affordable price? Then you’ve come to the right place, as Budget Direct was Mozo’s 2023 Value Insurance Provider of the Year

This comprehensive home & contents insurance policy offers an impressive list of extra features like new-for-old contents replacement and emergency accommodation for up to 12 months (or 10% of the sum insured) for you and your pets. You could be protected against a range of natural disasters and there’s a heap of contents included – just check your product disclosure statement (PDS) for limits and exclusions on specific items. This flexible policy can also be customised with optional extras like flood or personal effects cover, with the latter insuring eligible portable items like sunglasses and jewellery even if they’re taken outside the home (T&Cs apply).

And if you're after combined home and contents cover, you could score a 30% discount on your first year’s premium just by purchasing a new policy online. Too easy!

Best Life Insurance

NobleOak - Life Insurance*
  • Comprehensive cover up to $15 million
  • Process claims within 5 business days on average

The winner of an astonishing seven 2023 Mozo Experts Choice Awards^, life insurance through NobleOak has topped the best for five years in a row. With optional extras like income protection, TPD, and trauma insurance, policyholders can personalise their cover to ensure they have comprehensive coverage. Benefits include up to $15 million in cover, up to $15,000 advance funeral benefit, and financial advice counselling to help families manage lump sum payments. 

New policies can be purchased up till you’re 69 years old, but they can be renewed until 99 years old. Read the full product disclosure statement on their website for more information on exclusions and sub limits that may apply.

New customers who apply before 23 June 2023 may receive the first two months of their policy free (conditions apply).

NobleOak - Premium Life Direct Income Protection Insurance*
  • Insure up to 70% of your pre-tax income (up to $30,000 per month)*
  • Protect your income up to age 65 (eligible policyholders)

As a 2023 Mozo Experts Choice Award^ winner for both Exceptional Quality and Exceptional Value income protection insurance, NobleOak’s Premium Life Direct Income Protection policy could give you extra cushion if you’re suddenly unable to work due to serious illness or injury. 

Australians up to age 55 could customise their policy by choosing a one or three-month waiting period, a benefit period of two or five years (or up to age 65), and optional extras to help tailor it to your needs. Eligible policyholders could enjoy benefits like a generous max cover up to 70% of your pre-tax income (capped at $30,000 per month). Consult the full product disclosure statement for terms and conditions.

Plus, as a nice addition, new customers who apply before 23 June 2023 may receive the first two months of their policy free (conditions apply).

HCF Life Protect**
  • Pay out from $100,000 up to $1.5 million depending on your age and level of cover
  • Advance payment from your Insured Benefit of $15,000 (T&Cs)
  • Eligible HCF members save 10% on Life Protect premiums

HCF’s Life Protect Insurance is designed to help you look after your family if you’re no longer able to. Life Protect pays from $100,000 up to $1.5 million depending on your age and level of cover (T&Cs apply). 

You’ll be able to access the telephone helpline for grief counselling and funeral support at no extra cost. Plus, eligible HCF members save 10% on Life Protect premiums, helping them save even more on their insurance. 

Enjoy a fast quote in under 3 minutes. Conditions apply. 

Best Pet Insurance

Pet Insurance Australia - Pet Essentials*
  • 2022 Mozo Experts Choice Award-winner^
  • $6,000 annual benefit limit
  • 90% of eligible vet bills covered (pets under 8 y/o)
  • Multi-pet discount available

With an annual benefit limit of $6,000, cover for up to 90% of eligible vet bills (for pets under 8 years old), up to $500 cover for emergency boarding fees, and overseas pet travel insurance for New Zealand and Norfolk Island (T&Cs apply), Pet Insurance Australia’s Pet Essentials policy provides some of the best value accident and illness cover for your best friends. That’s why it took out a 2022 Mozo Experts Choice Award^ for Exceptional Value Accident & Illness Pet Insurance.

Pet Insurance Australia also offers an incremental 5% multi-pet discount, up to 15% (or three pets on one policy).

PetsOnMe - Accidental Plan Pet Insurance*
  • 2022 Mozo Experts Choice Award winner^
  • Offers annual benefit limit up to $5,000
  • Get two months free if your pet is between 6-52 weeks old, or one month free if your pet is over one year old (conditions apply)
  • Offers discounts for additional pets you insure

This provider has taken home the Mozo Experts Choice Award^ for Exceptional Value Comprehensive Pet Insurance for its Accident Cover. As its lowest coverage policy, an Accident plan with PetsOnMe covers up to $5,000 annually for specific accidents. You may be able to claim up to 100% of eligible vet bills, but it does not cover most costs like routine care or pre-existing conditions your pet had before signing up with PetsOnMe.

Under the Accident Cover, you could get coverage for bone fractures, snake bites, traumatic ligament or tendon injury, and bite or fight wounds. There are no waiting periods for accidents, but it could be up to 21 days for illnesses, wellness, tick Paralysis, 90 days for cruciate ligament & 6 months for dental illness. There’s also a 14-day cooling off period when you take out a policy.

You can even get a 5% additional pet discount from PetsOnMe (T&Cs apply).

* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the PDS or offer documentation, or seeking independent advice.

While we pride ourselves on covering a wide range of products, we don't cover every product in the market. If you decide to apply for a product through our website, you will be dealing directly with the provider of that product and not with Mozo.

What do real insurance customers think? Mozo People’s Choice Awards

A real insurance customer looks at policies on her laptop.

Look, expert advice is all good and that, but what does good insurance look like in real life? That’s where the Mozo People’s Choice Awards come in.

Every year, Mozo asks fellow Australians which products and services they rate the best in a range of categories, from customer service and satisfaction to trustworthiness and value for money. Winners are then crowned with a Mozo People’s Choice Award. 

In 2023, Australians compared over 200 insurance providers across home & contents, car, travel, health, and pet insurance. To see the winners list, head to our Mozo People’s Choice Awards hub.