Car insurance customer reviews

Read the latest car insurance reviews from the Mozo community. Thousands of Australians have reviewed their car insurance to give you the inside story on everything from claims handling to customer service.

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Recent car insurance customer reviews

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  • Huddle Car Insurance

    Beyond terrible

    Without doubt the worst insurance company you could deal with, because you can't. They don't have a call centre, you have to make a booking for them to call you in 2-3 days. You can't even call them back on the number they called you from if you have a simple follow up question. You have to start the whole ridiculous process again. Four days to answer an email so you just keep going back and forth and taking way longer than you should to resolve anything with them. Cancelled the policy after only 2 months. There is absolutely nothing to recommend this company, they are absolutely terrible.

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    Anthony, Victoria, reviewed about 5 hours ago
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  • Coles Car Insurance

    COLES CAR INSURANCE INCREASED BY 69%!

    COLES CAR INSURANCE INCREASED BY 69% WITHOUT EXPLANTION AFTER BEING A LOYAL CUSTOMER FOR OVER 8 YEARS. GOODBYE COLES! DISGUSTING PRICE GOUGING!

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    Dee, New South Wales, reviewed about 5 hours ago
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  • GIO Platinum Car Insurance

    GIO provide competitive service and products

    GIO has very good customer service and competitive pricing I would rate GIO a positive experience

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    Angela, New South Wales, reviewed about 4 hours ago
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  • Ozicare Comprehensive Car Insurance

    Outstanding support - highly recommended

    I would thoroughly recommend Ozicare, from the moment I was involved in a car accident through to the claims process, they have been nothing short but wonderful and, in my opinion, provided gold standard customer service, each step of the way. The claims team realise that you do feel slightly frazzled just after an accident when you contact them, and slowly and patiently walked me through the process, they were so understanding and comforting, it felt like I was speaking to a supportive friend on the other end of the line. The process was also quick and efficient, and they kept me abreast of each step along the way. I give Ozicare a A+++ - thankyou again for all your support and I highly recommend them as the north star for car insurance.

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    Sally, Victoria, reviewed about 4 hours ago
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  • Budget Direct Gold Comprehensive Car Insurance

    Beware of budget direct scammers fraud

    This is scammers in hail damage about 3 months facing them prove them natural hail damage 50% cover but not fully around 24000 $ cost about my car but paying 5500$ and no car hair until they pass u approved that day all cars in hail after getting unusual question first phase of my life bad experience with this. I prove u

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    Singh, New South Wales, reviewed 5 days ago
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  • AAMI Comprehensive Car Insurance

    AMMI is the best insurance company that we know.

    AMMI is a reliable car and house insurance and they’re easy to deal with and best and nicest car and home insurance company

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    Clarissa, Victoria, reviewed about 4 hours ago
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  • Bingle Car Insurance

    So Annoying

    Good quote for comprehensive car insurance but being a on line company twice I have tried to add a driver both times web page has been down (not on same day ) so considering changing companies, very annoying when it could be an emergency to add a name

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    Keith, Queensland, reviewed about 4 hours ago
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  • Budget Direct Gold Comprehensive Car Insurance

    BUDGET DIRECT THIEVES..DON'T WASTE YOUR $$$

    Aagggghh... they should be called BUGGAR YOU DIRECT.. Budget Direct...HA! DON'T INSURE WITH THESE THIEVES! Been insured with these thieves for all over 5+ years and just like others in various bad review sections. With over 33+ years driving and comprehensive car insurance I've NEVER had an accident and NEVER made a claim. Until the other day, I came out of a funeral to be told by an eyewitness a truck has reversed into the front of my car. A business card left on windscreen (business conveniently didn't have an address listed on card or internet...) surprise surprise, not! Eyewitness took rego plate details for me. I called these insurance thieves the same day this happened gave them all the details. Claim was approved, however, only to be sent a text saying I have to pay excess and my no claim will be stripped through no fault of mine. All these years of loyalty, no claims and paying thousands of $$$$ in comprehensive car insurance to be told because I COULDN'T GIVE THEM AN ADDRESS OF THE AT FAULT IDIOT (as conveniently he had left the scene in a hurry before I got back to my car)...!! I have to foot the excess bill and be stripped of my no claim bonus. YOU HAVE TO BE KIDDING ME... YOU'RE A BUNCH OF THIEVES BUDGET DIRECT.... I'm going to make it a life mission to spread this feedback to anyone who will listen..

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    Tone, New South Wales, reviewed about 4 hours ago
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  • AAMI Comprehensive Car Insurance

    Amazing Company

    Amazing cover for personal affects whether it's car or house insurance, AAMI is very reliable and gives great benefits such as transport costs, theft or fire damage and will even supply you a rental car until you're able to get back on your own feet. AAMI has been amazing over the past 10 years I've been with them and my family also follows them and will vouch that they are so incredibly reliable and I can definitely recommend them to anyone seeking car or house insurance.

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    Raven, Victoria, reviewed about 3 hours ago
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  • Coles Comprehensive Car Insurance

    Comprehensive Insurance

    Just received renewal notice for comprehensive car insurance. Increased from $99 monthly to $240. Rediculess with look around for better coverage

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    John, Victoria, reviewed 14 days ago
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  • Allianz Comprehensive Cover

    Car

    When we had to make a claim for our car Allianz was easy to talk to but just the one issue we had with them was the repairer they sent us too, it was abit far away but was the only one they had near us. It took almost 6 months for our car to be seen then another 2 months for our car to be fixed.

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    Jenn, New South Wales, reviewed 14 days ago
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  • RACV Complete Care Car Insurance

    Great car insurance

    Been a really good car insurance I’ve been with RACV for about 9 years and haven’t had a issue with them the rates are somewhat high but think most company are the same

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    Belinda, Victoria, reviewed 20 days ago
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  • RACT Car Insurance

    Knock for knock policy in play?

    They appear to have a knock for knock policy whereby they don't follow up claims with any vigour if it involves their partners (in my case Cruising' Motor Homes). As such you will pay excess regardless of other party admitting guilt (which is what is happening in my case).

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    Denis, Tasmania, reviewed about 3 hours ago
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  • RAA Car Insurance

    Excellent Insurer.

    Have been with RAA 30+ years, have found them very helpful when i have had to make a claim for an accident. Very fast claims assessment and approval. Rate rises haven't been to bad. Definitely would keep using them.

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    Bruce, South Australia, reviewed about 3 hours ago
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  • GIO Car Insurance

    Excellent Service

    GIO give excellent service and coverage but the pricing is a bit high. They do go out of their way, to assist you.

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    Geoffrey, New South Wales, reviewed about 1 month ago
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