I was with AGL went to another provider who became AGL again, tried to change things but ended back to where I started from.
reliable supply, competitive rates, not proactive in contacting customers with offers or plans, do not reward long term customers.
I have been with Red Energy for many years I pay fortnightly which is convenient and enjoy a 10% discount. I have found them friendly and professional and I am very happy with this service.More Red Energy electricity customer reviews
Great customer service. Very helpful, Orgin provides great payment options. Highly recommended AAA.More Origin Energy electricity customer reviews
Red Energy keep an Australian call centre, which I find very helpful. They are Australian owned, which I value. I've found them to be helpful in excusing me a late payment when I explained that my personal life had been disrupted by circumstances beyond my control (family illness). They have been proactive on at least one occasion ensuring that I'm receiving the best deal possible. They use hydro electricity which is cleaner than burning fuel. My overall impression is that they are forward looking and conscientious in their approach to energy production and customer service, which is every thing that can be expected. They do not, as far as I know, get distracted by political virtue signalling, which is not their brief. All good.
Have always enjoyed a reliable service and have experienced no problems at all in all the time we have used them.
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