Energy customer reviews

Ergon Energy Electricity

Awesome service in times of natural disasters

When cyclones come through our area, I am VERY grateful Ergon has the resources to get the system back up and running.

ReAmped Energy Electricity

Slow to respond.

It took them over 6 weeks to transfer me (inc 10 day cooling off). In which time it was difficult to communicate as they don’t have a phone number. I feel like they don’t value me as a customer, as my requests were not responded to in a timely way. Also, I was misled when signing up that the process would complete in 2 weeks. I will see how it goes over the next few months.

EnergyAustralia Electricity

Pleasant and helpful

Are really professional to deal with, customer service is always pleasant and helpful.

Synergy Electricity

Never had an issue

Easy to contact, excellent service and happy to help.

Alinta Energy Gas

No complaints!

It would be good to have more options, but I haven’t had any problems with Alinta. I’m happy enough with them but would definitely consider other suppliers if that was possible.

Synergy Electricity

Would go elsewhere if I could.

I’d love to have the option to consider other energy providers. Synergy is becoming very expensive. I’ve had situations in the past where bills have been estimated and have come in high, and I’ve also had them disconnect me without prior notice (and then had to wait 2 days for reconnection). I’d definitely go elsewhere if I had that option.

Alinta Energy Electricity

ALINTA'S GOOD - SO FAR.

I switched from another provider to alinta because i was offered a better deal. at a later date i was accosted by another provider who thought alinta's deal could be better, so I agreed to proceed. Then it was discovered that the other provider could not better Alinta's deal, so I stayed with them. As i've not needed to have any other contact, because there have been no problems, i have no complaints or criticisms. However, I continue to check that our bill has not suddenly rocketed above what I signed up for. On being green, I am a heretic. i believe that completely eliminating coal & aiming at net zero will result in serious interruptions to our supply. by all means experiment with other ways (though i think wind turbines have already been proven inefficient & even a health hazard, but who would dare voice an opinion in defiance of the greens), but don't close down the coal mines. when next i am tempted to change providers by a cheaper offer, i shall certainly consider it - & i do not believe it will come from a rabidly green source. for now, alinta is fine by me - but beware. blind loyalty is not one of my characteristics!!!

AGL Electricity

Good service for a good price

Good service for a good price.

AGL Electricity

Average

Ok service. Expensive.

Ergon Energy Electricity

This provider is no good

I tried to receive monies that went into the wrong account but they flatly refused so just under $500 has been lost.

Tango Energy Electricity

I moved here 12 months ago and a friend recommended Tango. They have been very helpful and I haven't had any problems.

Red Energy Electricity

Great Aussie company

The fact that it is Australian and better priced than most other companies is a huge bonus.

Red Energy Electricity

Fantastic Australian company. Thank you Red Energy

Love Red Energy. Great rates. Australian own and operated. Renewable energy source from the Snowy Hydro. Customer service is outstanding. They are friendly and helpful and efficient and business like.

Synergy Electricity

best in the west

They as are great, always fix issues very fast.

Aurora Energy Electricity

Always willing to help and find a solution.

I like aurora , They are always willing to help when you want to do a part payment. Staff a re very polite on the phone. Would recommend to anyone struggling to pay the bill to contact them.