Energy customer reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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Recent energy provider customer reviews

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  • AGL Electricity

    Overall rating   6 / 10
    Can't get away from them

    I was with AGL went to another provider who became AGL again, tried to change things but ended back to where I started from.

    Value for money
    6 / 10
    Bill clarity
    7 / 10
    Customer service
    5 / 10
    Green Friendly
    5 / 10
    Less
    Rexhep, Victoria, reviewed about 20 hours ago
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  • EnergyAustralia Gas

    Overall rating   9 / 10
    Reliable supplier

    Reliable supply, reputable utility, competitive tariff.

    Value for money
    8 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Less
    William, Victoria, reviewed about 20 hours ago
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  • EnergyAustralia Electricity

    Overall rating   8 / 10
    reliable supply

    reliable supply, competitive rates, not proactive in contacting customers with offers or plans, do not reward long term customers.

    Value for money
    8 / 10
    Bill clarity
    10 / 10
    Customer service
    8 / 10
    Less
    William, Victoria, reviewed about 20 hours ago
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  • Red Energy Electricity

    Overall rating   10 / 10
    Excellent Provider

    I have been with Red Energy for many years I pay fortnightly which is convenient and enjoy a 10% discount. I have found them friendly and professional and I am very happy with this service.

    Value for money
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Kerri, New South Wales, reviewed about 20 hours ago
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  • Mojo Power Electricity

    Overall rating   10 / 10
    Excellent

    They have consistently provided us with the best rates.

    Value for money
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Terance, New South Wales, reviewed about 20 hours ago
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  • Origin Energy Electricity

    Overall rating   9 / 10
    Al round good- service and price

    The set up was easy. Bills on time. Seniors discount excellent. Cost cheap.

    Value for money
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    4 / 10
    Less
    Kimberley, Queensland, reviewed about 20 hours ago
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  • EnergyAustralia Electricity

    Overall rating   8 / 10
    Ok

    They are Ok. So far no real issues with them.

    Value for money
    6 / 10
    Bill clarity
    8 / 10
    Customer service
    8 / 10
    Less
    Julie, New South Wales, reviewed about 20 hours ago
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  • Simply Energy Electricity

    Overall rating   9 / 10
    Great

    Easy to deal with. They make sure when estimate your bills you don't fall behind.

    Value for money
    8 / 10
    Bill clarity
    10 / 10
    Customer service
    9 / 10
    Green Friendly
    7 / 10
    Less
    Liz, Victoria, reviewed about 20 hours ago
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  • Origin Energy Electricity

    Overall rating   6 / 10
    Overall satisfied with them

    We're good during the pandemic.

    Value for money
    6 / 10
    Bill clarity
    7 / 10
    Customer service
    6 / 10
    Less
    Michael, South Australia, reviewed about 20 hours ago
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  • Alinta Energy Electricity

    Overall rating   1 / 10
    Stay away

    Don’t use this company. Poor customer service. Stay away.

    Value for money
    1 / 10
    Bill clarity
    1 / 10
    Customer service
    2 / 10
    Green Friendly
    5 / 10
    Less
    Barr, New South Wales, reviewed about 20 hours ago
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  • Origin Energy Electricity

    Overall rating   9 / 10
    Great company

    Great customer service. Very helpful, Orgin provides great payment options. Highly recommended AAA.

    Value for money
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Barr, New South Wales, reviewed about 20 hours ago
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  • Red Energy Electricity

    Overall rating   10 / 10
    They get on with their job conscientiously.

    Red Energy keep an Australian call centre, which I find very helpful. They are Australian owned, which I value. I've found them to be helpful in excusing me a late payment when I explained that my personal life had been disrupted by circumstances beyond my control (family illness). They have been proactive on at least one occasion ensuring that I'm receiving the best deal possible. They use hydro electricity which is cleaner than burning fuel. My overall impression is that they are forward looking and conscientious in their approach to energy production and customer service, which is every thing that can be expected. They do not, as far as I know, get distracted by political virtue signalling, which is not their brief. All good.

    Value for money
    9 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Andrew, New South Wales, reviewed about 20 hours ago
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  • Alinta Energy Gas

    Overall rating   10 / 10
    Excellent service

    Have always enjoyed a reliable service and have experienced no problems at all in all the time we have used them.

    Value for money
    8 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Betty, Western Australia, reviewed about 20 hours ago
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  • Ergon Energy Electricity

    Overall rating   5 / 10
    No other choice

    I have no choice of providers where I live so Ergon can charge whatever they like and I have to pay.

    Value for money
    7 / 10
    Bill clarity
    7 / 10
    Green Friendly
    5 / 10
    Less
    Kerrie, Queensland, reviewed about 20 hours ago
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  • Origin Energy Electricity

    Overall rating   6 / 10
    No comments

    Its hard to get in touch with them.

    Value for money
    4 / 10
    Bill clarity
    5 / 10
    Customer service
    5 / 10
    Green Friendly
    5 / 10
    Less
    Lesley, New South Wales, reviewed about 20 hours ago
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