It’s a reliable service but I guess most providers are. I don’t like their statements sometimes they make it hard to tell what is overdue and what is current. Easy to make payment plans for. Rates a little higher than some others however they offer a flat discount even if you don’t pay on time.
I like that they have an app, I can see my estimate current usage. I can pay in advance monthly so I can stay ahead of bills and I can enter my own meter reads. And they don’t hassle me with telemarketing calls.
Energy Australia provide an average service, bills are not too hard to understand but the rates could be lower and offer discounts for people that stay longer would be fantastic.
I love that when I needed to speak to someone they were in Australia. Support locals! Pricing was very competitive. Easy to deal with for any reason. Never any hassles!
Origin energy have great customer service from my experience. They are very understanding and if you are having trouble paying your bill on time and they work with you on something that is suitable to you financially and that you can realistically manage and stick to rather than just telling you that you have to pay ‘x’ amount and they cannot accept any lower.
Happy with provider in general prices are on the high side but no complaints so far with customer service...so I guess you get what you pay for as the saying goes!
I like that I can easily understand their bills and that I am able to talk to someone if there are any issues. As a long-term customer I have a pay-on-time discount, which makes the pricing of the electricity a good one for me.
I love ReAmped. No sign up fees and I have been able to choose the percentage of my GreenPower usage. I have chosen 100% so all the electricity I use is renewable energy. I have also chosen the plan to stayed two weeks in advance with direct debit so I don’t need to stress about paying a big quarterly bill. Great affordability too. The sign up was simple with extremely easy website to navigate and very clear and concise information presented on a highly aesthetically pleasing background. Also there are no lock in contracts.
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