Alinta Energy

Alinta Energy sells and markets energy related products to over 1.2 million homes and businesses across New South Wales, Victoria, Queensland, South Australia and Western Australia. In 2021, Alinta Energy won seven Mozo Experts Choice Awards, dominating in several small business categories.

Who is Alinta Energy?

Starting off with retailing gas in Western Australia in 1995, Alinta Energy evolved into a diverse energy company over the years after a number of mergers and acquisitions. The enterprise operates nine power stations in Australia as well as New Zealand.

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Where is Alinta Energy available?

Alinta Energy caters to the energy needs of residents as well small and large businesses across New South Wales, Victoria, Queensland, South Australia and Western Australia. If you’re looking for packages offering electricity, natural gas or renewable power in one of these states, you may be eligible to apply to Alinta Energy.

ACT NSW QLD NT SA TAS WA VIC
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Alinta Energy electricity and gas plans and packages

Alinta Energy offers natural gas and electricity plans for your home with deals such as discount offers for paying on time. Generally, there is no lock in period or exit fees applicable on your account with Alinta Energy.

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Alinta Energy features to keep in mind

Solar power

Alinta Energy provides solar power to customers in Victoria. If you are looking for a solar solution in Victoria, you can apply to Alinta Energy for a suitable plan.

Payment options

Alinta Energy offers a range of online as well as offline payment options to choose from. You can easily pay your gas and electricity bills using your credit card, direct debit or BPAY. Alinta Energy also gives you the option to mail a cheque or go personally to a post office and make your payment.

Bill frequency

With Alinta Energy, you will generally receive your electricity bill about once every three months and your natural gas once every two months.

No lock-in period

One of the best things about Alinta Energy is that your electricity and gas plans come with no lock-in period or exit fees. This means that in case you need to make changes to your account, you have the flexibility to do so without having to worry about the extra charges.

MyAccount

With Alinta Energy, you can manage your bills and payment through an online hub called MyAccount. You can access your account information whenever you want, from the comfort of your home. It lets you review your usage and history, pay bills and upgrade your plan online.

Alinta Energy Rewards

To sweeten the deal, you can also snag rewards with Alinta Energy, including discounts on movies, theme park tickets, gift cards and more. You can access this rewards program through MyAccount.

Concessions and rebates

Australians facing difficulty paying their gas and electricity bills because of hardship may be eligible for a relief payment if they have an eligible concession. To apply for financial assistance, you would have to go through a financial counsellor, who will assess the difficulty before an application can be submitted.

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Switching and moving with Alinta Energy

If you're an existing Alinta Energy customer and you’re shifting home, you can easily move your account as long as your new address is within the area where Alinta Energy provides gas and electricity. All you need to do is call their helpline, which is open from Monday to Friday (8 am to 9 pm) and on Saturday (9 am to 6 pm) to request the change.

Similarly, if you are currently with another provider and want to switch your account, you can call Alinta Energy and ask for a transfer. There would be certain specific eligibility criteria for different areas.

Alinta Energy customer reviews

The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

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Alinta Energy Electricity
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564 reviews
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Alinta Energy Gas
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247 reviews

Recent Alinta Energy electricity and gas reviews

  • Alinta Energy Electricity

    Not as great as they’re cracked up to be

    Have had many problems with our meter not being read and continuous calls trying to rectify overdue amounts that do not exist. Still no outcome, just a payment plan. Not happy with them at all. Also they took the 28% pay on time discount that I was eligible for at the time off as they say the full bill wasn’t laid kn time due to their own faults in not reading the meter each time.

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    Alexandra, Queensland, reviewed 12 days ago
  • Alinta Energy Electricity

    Decent supplier with minimal hassles

    Good enough service and they have always kept the lights on.

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    Phil, New South Wales, reviewed 12 days ago
  • Alinta Energy Electricity

    As above

    Alinta seem to be OK as an energy provider. would like to hear Australian voices when I ring though not racist just difficult to hear sometimes.

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    David, South Australia, reviewed 17 days ago
  • Alinta Energy Electricity

    Very pleased

    Very competitive pricing and excellent customer service.

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    Steven, Queensland, reviewed 12 days ago
  • Alinta Energy Electricity

    all service is very good and better

    All service is very good and better.

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    Sarah, South Australia, reviewed 20 days ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Compare Alinta Energy

    In order to make sure you're still on the best deal around,  it's important to regularly shop around on different electricity and gas packages available to you. Compare Alinta Energy and other electricity and gas providers in your area on Mozo’s convenient comparison tool to see if it’s time for a switch. 

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