Mozo People’s Choice Awards for Auto Accessory Stores 2023

Many Aussies now shop for auto accessories online. To find out which retailers have been delivering the best customer experiences, Mozo asked close to 900 Aussies to share their thoughts and opinions.

Delivery Service

Delivery Service | Auto Accessories

Most Recommended | Auto Accessories

Online Shopping Experience

Online Shopping Experience | Auto Accessories

Outstanding Customer Satisfaction

Range of Products

Range of Products | Auto Accessories

Value for Money | Auto Accessories

4WD Supacentre logo

4WD Supacentre People’s Choice Awards 2023

Online Shopping Experience Delivery Service
Online%20 shopping%20 experience 2023 Delivery%20 service 2023

Best known for providing quality camping gear, 4WD Supacentre also supplies a wide range of auto accessories. From roof- racks to LED headlight kits and batteries, 4WD auto accessories cater to the Aussie off-road adventurer, as well as the everyday driver.

4WD says its staff are passionate about cutting the cost of quality time outdoors, with experts available to answer customers' questions about vehicle fit-outs through the seven-day-a-week Australian-based call centre.

Delivery estimated times range from 2 - 14 business days, and the cost will depend on the size, weight and location of the products ordered.

4WD Supacentre won two awards this year, taking out a top place in the value for online shopping experience and delivery service categories.

4WD Supacentre Online Auto Accessories
Source: 4WD Supacentre
eBay logo

eBay People’s Choice Awards 2023

Range of Products | Auto Accessories Online Shopping Experience | Auto Accessories
Range%20of%20 products%20|%20 auto%20 accessories 2023 Online%20 shopping%20 experience%20|%20 auto%20 accessories 2023

eBay is one of the world's largest online marketplaces, facilitating the trade of goods between buyers and sellers across the globe. Due to its marketplace nature, both used and new automotive accessories can be found on the eBay website.

eBay has integrated the ability to add your vehicle information to find exact parts or accessories into their website, adding an extra layer of convenience to the shopping experience.

Receiving honours in the value for money, online experience and range of product award categories, eBay has gotten the thumbs up from Aussie consumers.

eBay Auto Accessories
Source: eBay
Kmart logo

Kmart People’s Choice Awards 2023

Value for Money | Auto Accessories Most Recommended | Auto Accessories
Value%20for%20 money%20|%20 auto%20 accessories 2023 Most%20 recommended%20|%20 auto%20 accessories 2023

From humble beginnings in Burwood East, Victoria in 1969, Kmart promised to create an affordable lifestyle for all Australians. It was the beginning of a giant Aussie icon that has revolutionised the way Aussies shop. Today, Kmart has more than 300 stores across Australia and New Zealand and a popular website, serving millions of customers every year.

Selling a diverse range of auto accessories online, Kmart’s affordable product range has made them a stand-out in this year’s Mozo People’s Choice Awards. Securing an award for Value for Money, Kmart is a clear favourite this year.

Kmart Auto Accessories
Source: Kmart
Super Cheap Auto logo

Super Cheap Auto People’s Choice Awards 2023

Outstanding Customer Satisfaction Range of Products
Outstanding%20 customer%20 satisfaction 2023 Range%20of%20 products 2023

Super Cheap Auto has been a major player in the auto accessories industry for over 50 years and has an impressive product portfolio of over 10,000 different items.

With free in-store and online returns, free shipping (orders over $99, T&Cs apply), and click-and-collect within 1 hour, Super Cheap Auto has mastered the art of convenient online shopping experiences. As the name suggests, Super Cheap Auto is dedicated to providing its customers with affordable options, and they say if customers can find a lower price elsewhere, they will beat it (T&Cs apply).

The website also lets shoppers enter the registration plate of their vehicles to get a list of products that will be suitable. But Super Cheap Auto doesn’t stop at personal cars, this service can also be used for buses, trucks, tractors and motorcycles.

It is evident that Super Cheap Auto has gone the extra mile for its customers this year, with the brand taking home the coveted outstanding customer satisfaction award.

Super Cheap Auto Online Auto Accessories
Source: Super Cheap Auto
Amazon logo

Amazon People’s Choice Awards 2023

Delivery Service | Auto Accessories
Delivery%20 service%20|%20 auto%20 accessories 2023

Amazon was founded by Jeff Bezos from his garage in Bellevue, Washington on July 5, 1994. Initially an online marketplace for books, it has since expanded into a multitude of product categories and a worldwide phenomenon for online shoppers alike.

With an auto accessories category that spans from car parts to tyres and wheels, car electronics and more, the mogul platform makes for a popular place for Australians shopping for their vehicle online.

With a reputation for super-fast delivery, it’s little wonder that Amazon scooped up an award for Delivery Service in this year’s People’s Choice winners list.

Amazon Auto Accessories
Source: Amazon


Which online auto accessory retailer is the best?

When it comes to finding an online auto accessory retailer that is right for you, there are a number of factors that you might want to consider. You might find that the range of products available, delivery service, cost, and customer support services available are all aspects that might influence your decision. The Mozo People’s Choice Awards can be a good place to start your search as the winners are those that your fellow Aussies have voted as delivering the best customer experiences across a range of important factors.

How many auto accessory stores were considered for the Mozo People’s Choice Awards?

There were 91 different auto accessory stores rated by survey respondents in the 2023 Mozo People’s Choice Awards. To see the full list of brands, see our People’s Choice Methodology Report.

How did you determine the winners for each award?

With 899 Australians voting in the auto accessory stores category, there were a large number of brands that received votes. Those that had at least 30 responses were considered eligible for a top place. The Mozo judges ranked these brands in order of their average rating and found a suitable cut-off point to determine the winners. More information can be found in the methodology report.