Beyond Bank logo

Beyond Bank Term deposit customer reviews

Overall rating
8.9/10
Price
8.2/10
Features
8.0/10
Customer service
9.4/10
Convenience
8.3/10
Trust
9.2/10
Based on 25 Beyond Bank term deposit reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Write a review

Recent Beyond Bank term deposit customer reviews

Sort reviews by: date | star rating
  • Beyond Bank Term Deposit

    Professional and Friendly

    I like this bank because they have an office close to where I live. The staff are friendly and professional and their rates are reasonable.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Carmel, New South Wales, reviewed 6 months ago
  • Beyond Bank Term Deposit

    Great bank, great phone and online service

    Excellent Bank. Only downfall is we no longer have an office in our town.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Lidia, Western Australia, reviewed over 3 years ago
  • Beyond Bank Term Deposit

    Great bank!

    After a fire that destroyed everything, the bank manager immediately established my identity and gave me letters to use. I also established a line of cash until cards became available. The assistant manager contacted a friend from St. Vincent de Paul who gave me emergency clothing- an act above and beyond. The care and kindness has been exceptional.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Linda, Australian Capital Territory, reviewed over 7 years ago
  • Beyond Bank Term Deposit

    Competitive rates and great service

    Very happy with Beyond Bank. The staff are great, and the rates very competitive, and the extra % awarded to members for loyal service is much appreciated. Always receive clear information should I have difficulties with any online issues.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Anne, South Australia, reviewed over 8 years ago
  • Beyond Bank Term Deposit

    Wonderful customer service

    Great customer service in today's world when almost everything else is so automated. The staff are always friendly, remember your name and happy to help if you are in a fix.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Gilligan, Western Australia, reviewed over 8 years ago
  • Beyond Bank Term Deposit

    The BEST interest rate

    This bank has always seen to our needs and NO ONE can beat their rates at the moment as we are LONG term members so get extra interest.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Cynthia, Western Australia, reviewed almost 9 years ago
  • Beyond Bank Term Deposit

    Great rates and staff knowledge

    They are not a bank, and they gave me insurance cover, that my previous insurance couldn't match. Great staff, friendly service

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Pauline, South Australia, reviewed almost 9 years ago
  • Beyond Bank Term Deposit

    Great Customer Service

    Great banking experience. I receive mail regarding my term deposit maturity but also get a call from my local bank asking for instructions for reinvesting my term deposit, simple and easy for me.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Lidia, Western Australia, reviewed about 9 years ago
  • Beyond Bank Term Deposit

    Ready availability of advice in a friendly manner

    Overall Beyond Bank presents well with staff that provide friendly, efficient and interested service. The physical location of Branches in SA is limited and presents a degree of inconvenience - their ATMs, on the other hand, are pretty numerous and offer reasonable access. Beyond Bank presents ostensibly as a community minded organisation whose primary purpose is to service its local community and individual customers. I suspect Beyond Bank would exercise a degree of community support primarily through direct funding of "deserving" local initiatives. However, my limited experience with banks to date is that community support and even more so, support of individual customers, dissipates where the banks rather rigid lending requirements are not satisfied. Conservatism is, when all is said and done, a cornerstone of our banking infrastructure and culture.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Paul, South Australia, reviewed about 9 years ago
  • Beyond Bank Term Deposit

    Good rates and excellent follow up service

    Competitive interest rates, waives up to $100 of redemtion fees for life members per year, staff ring to follow up that I have received my maturity letter.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Mozo community reviewer, South Australia, reviewed over 10 years ago
  • Beyond Bank Term Deposit

    Competitive rates with easy to handle arrangement.

    We have a Term Deposit for my daughter at Beyond Banking (previously called United Credit Union) in Kalgoorlie. She gets a competitive Interest Rate, letters to remind us when due which include all the info we need to decide if renew or make any changes.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Mozo community reviewer, Western Australia, reviewed over 10 years ago
  • Beyond Bank Term Deposit

    Great customer service..Well done Beyond Bank

    Excellent in every way.

    Price
    Features
    Customer service
    Trust
    Less
    Mozo community reviewer, South Australia, reviewed over 10 years ago
  • Beyond Bank Term Deposit

    Great customer service

    I am a Life Member with this Credit Union which indicates that I am more than happy with their banking but especially their customer service.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Kelvyn, South Australia, reviewed about 11 years ago
  • Beyond Bank Term Deposit

    great service, happy smiles all round

    Not only are they a happy bunch of people, but they allow us to negotiate competitively with our term deposit rate. How cool is that!!

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Kandy, South Australia, reviewed almost 12 years ago
  • Beyond Bank Term Deposit

    best interest rate and loyalty benefits on top

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Debbie, Australian Capital Territory, reviewed about 12 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Term deposit comparisons on Mozo - rates updated daily

    • Term Deposit

      interest rate
      5.25% p.a.
      6 months
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Term Deposit

      interest rate
      5.00% p.a.
      1 year
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Online Term Deposit

      interest rate
      3.50% p.a.
      7 months
      Minimum deposit
      $5,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Term Deposit

      interest rate
      5.25% p.a.
      6 months
      Minimum deposit
      $1,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Term Deposit

      interest rate
      5.35% p.a.
      1 year
      Minimum deposit
      $25,000
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted

    Different interest rates apply to different amounts or different interest payment frequencies.

    Want more? Compare all 81 term deposits in the Mozo comparison engine.

    Compare more term deposits

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.