homeloans.com.au logo

homeloans.com.au customer reviews

Overall rating
1.4/10
Price
4.5/10
Features
4.7/10
Customer service
1.0/10
Convenience
2.6/10
Trust
1.0/10
Based on 5 homeloans.com.au reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Write a review

Recent homeloans.com.au customer reviews

  • homeloans.com.au Home Loan

    Poor customer service and Poor online service

    The only good thing for this mortgage provider is their interest rates. Very poor customer service, and basic website. I needed to change my direct debit details for a mortgage payment due the next day, and the customer care was not able to change bank details over the phone. There was also no way to change these details online. I would not recommend them to anyone. There are other institution that offer similar rates but without the hassle.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    April, Queensland, reviewed about 1 year ago
    More homeloans.com.au home loan customer reviews
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.