I absolutely love my bank they have always had my best interest at heart and whenever I’ve had a problem they solve it instantly I would never trade them in they’ve been good to me
This bank used to provide personal service to their customer. Now I do not know anyone at the bank and have no point of contact for my needs
I actually don't mind using this bank but of course it comes with good and bad outcomes eventually... I don't ever have problems with sending money and receiving money... just sometimes random subscriptions and whatnot always take my money and I have to put my password in 3 times before it logs me into my account, aswell as that I have recently just tried disputing some of the unknown transactions that were made but am still waiting since two days ago!
Never had any problems with Westpac service and staff alway good and helpful
From my previous visits to Wetspac whether it is in regards to my accounts or any bank enquiries, the staff have always been very friendly and informative and show they genuinely want to help. They ensure my needs were met and that I had good understanding without feeling too overwhelmed. Compared to other banks, I have had the best service from Westpac teams
Having great difficulties with them can't get the fraud on my account and looks like thier insurance is not worth thier word and seemly allow it to happen
Like their online banking system, easy to use and convenient.
I have been with westpac now just over a yr. I love the customer care online or over the phone. Also when attending a branch the workers are so helpful.
I've been banking with Westpac for years, and as much as no one trusts big banks, I trust Westpac. I have consistency and accountability with my banking, and I can access it anywhere I go.
I like Westpac for its extensive branch network, innovative digital banking, and diverse product offerings. However, be wary of potential fees and mixed customer service reviews.
One of the biggest reasons I dislike my bank is that the branch locations are not accessible, it's hard to find a bank location these days. I also don't think my westpac account does a whole lot for me, no decent saving options and the price for a regular account isn't great.
Banked with westpac for 40 years never had one bad complaint interest rates are alot cheaper and better then any other bank, they are friendly and polite great customer service and always have great deals going, I would definitely recommend my family and friends to westpac bank
Westpac has always been a combination of a handy & trustworthy work. I’ve been in to the branches before and the friendly service and ease and next to perfect. The app which is what most people use these days is flawless and super straight forward to use. I’ve never had any issues with them at all
Want more? Compare all 107 bank accounts in the Mozo comparison engine.
Compare more bank accountsMozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.