A huge congratulations to the insurance providers who took out awards in this year’s Mozo Experts Choice Awards for Home and Landlord Insurance. In 2021, we highlighted some of the best value and best quality insurance policies in the industry, and also crowned the Home and Landlord Insurance Provider of the Year.
Now in their eighth year, the Mozo Experts Choice Awards provide a platform to highlight products in the marketplace we believe offer great value to Australians.
For the 2021 Home and Landlord Insurance Awards, the Mozo Expert Judges turned their attention to finding the best value policies with the broadest range of features, collecting pricing from a total of 58 insurance providers.
"Whether it’s cover for your own home and contents, or that of an investment property you own, having the right insurance to meet your needs is imperative, should the unthinkable occur,” Mozo Experts Judge Peter Marshall said.
“From accidental damage, theft, loss of rent and more, there are many things a great policy can cover you for, but it’s important you find the one that suits you, and this year’s award winners make for a great place to begin that search,” Marshall said.
For a more in-depth look at how we crunched the numbers and determined the award winners, see our Mozo Experts Choice Home and Landlord Insurance Awards methodology report or get more info about our judging criteria by reading the FAQs at the bottom of this page.
With wins in Exceptional Value categories across our consumer insurance awards, Budget Direct has once again been crowned our Value Insurance Provider of the Year. They bring to the table lower prices more often than their competitors, while maintaining solid cover limits. This marks three years in a row for Budget Direct taking out this major award, a commendable achievement.
NRMA once again took out Exceptional Quality awards for all the product categories assessed, making the choice to award them as the Quality Insurance Provider of the Year for 2021 a simple decision. For those willing to pay a bit more for the assurance of top level insurance cover, NRMA is the one to beat.
A home is usually a family's most valuable asset, and ensuring it’s properly protected from the unthinkable is important. But this protection doesn’t have to cost an arm and a leg. The Mozo Experts assessed 50 home and contents insurance policies using more than 15,000 customer quotes and found those below to have prices that are consistently amongst the most affordable when compared to other similar products.
Home & Contents Insurance
Home and Contents Insurance
Home & Contents Insurance
Home & Contents Insurance
Home Insurance
Essential Care Residential (Home & Contents)
Premier Care Residential (Home & Contents)
Home & Contents Insurance
Home & Contents Insurance
Essential Care Residential (Home & Contents)
Home & Contents Insurance
For Home & Contents Insurance our assessment of quality is based on how generously the policy covers you for a range of different scenarios. Those most important include: accidental loss and damage, protection against underinsurance, how damaged items are replaced, and costs associated with a big clean-up like debris removal and temporary accommodation. For Home & Contents Insurance, we assessed 65 policies and awarded the seven below.
Platinum Home & Contents
Home Plus Buildings & Contents Insurance
Home Cover
Home Plus Buildings & Contents Insurance
Home Plus Buildings & Contents Insurance
Premier Care Residential (Home & Contents)
Home & Contents Insurance
Balancing expenses with income from an investment property can be tricky. Our assessment found that considering the below winners can help keep ongoing costs low while offsetting risk of damage to property. Using 2,000 customer quotes across 38 landlord insurance providers, we identified the policies that reliably offered a good balance between premium levels and cover.
Budget Direct
Home & Contents
ING
Home & Contents
QBE
Building & Contents
St.George
Essential Care Landlord (Home & Contents)
TIO
Landlord Insurance
Westpac
Essential Care Landlord (Home & Contents)
For landlord building and contents insurance, our quality award highlights the four policies that scored highest of the 38 policies assessed. This assessment was weighted towards cover for loss of rent, acts by tenants and legal liability, but also considers numerous other events, cover limits and options.
ANZ
Landlord Building & Contents Insurance
Budget Direct
Home & Contents
GIO
Property & Contents
ING
Home & Contents
Established in 2014, the Mozo Experts Choice Awards recognise products that deliver exceptional value or benefits to consumers.
The information collection for this award category was conducted in July 2021. For a home and landlord insurance policy to be considered for inclusion in these awards, all information must be readily available on the insurance provider’s website and the policy available to the general public without being a previously established member or customer. Products are considered and awards are made irrespective of a product provider’s commercial relationship with Mozo.
See our Mozo Experts Choice Home and Landlord Insurance Awards methodology report for more detailed information on how we performed the price comparisons and determined the final winners list for these awards.
We collected pricing and cover information for 65 home insurance policies and 38 landlord insurance policies across a combined 58 insurance providers. We aim to include most providers in the market in the Mozo Experts Choice Awards. However, not every product in the market will be included in our review.
The best way to learn all the ins and outs about home and landlord insurance is to read Mozo's landlord insurance guide and check out all the FAQs at our home insurance comparison page. These sources run you through all the must-know information from how home and landlord insurance works to what types of cover are available, what is and isn't included in policies, and how much home and landlord insurance costs.
The best place to start is by checking out the winners in the Exceptional Value categories. Our experts have crunched the data on a range of home and landlord scenarios and these were the insurance providers and policies that presented the greatest value considering the coverage included when compared to similar products.
It’s important to understand that several factors go into determining the cost of home and landlord insurance, such as your property’s location and building materials, contents value and claim history. So, you’ll still need to compare features and options to find a policy that is right for you and then get quotes to check prices.
Our assessment of Quality is based on how well the product scores on a large range of different factors including the nature and extent of the insurance cover, and the inclusion of added benefits. The full list of factors considered is included in our methodology report. We relied on product information in each insurance provider’s product disclosure statements (PDS) and on their websites to assess cover and benefits.
The Mozo Experts Choice Awards are overseen by AJ Duncanson and Peter Marshall. AJ is Mozo’s Data Director. He is a data scientist and actuary, and has worked in financial services and product comparison for over 30 years. Peter has been in the industry even longer, and as Research Manager he leads Mozo’s team of analysts that perform all the analysis behind the Mozo Experts Choice Awards.
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