Mozo People’s Choice Awards for Broadband 2023

The Mozo People’s Choice Awards are decided by people like you; real customers who are using these broadband services in their homes and sharing their experience so that they can help you with your purchasing decision. From the 20 broadband providers considered for these awards, here are the ones that came out on top for 2023.

Connection Quality

Excellent Service & Support

Most Recommended

Outstanding Customer Satisfaction


Aussie Broadband logo

Aussie Broadband People’s Choice Awards 2023

Outstanding Customer Satisfaction Connection Quality Excellent Service & Support Most Recommended
Outstanding%20 customer%20 satisfaction 2023 Connection%20 quality 2023 Excellent%20 service%20&%20 support 2023 Most%20 recommended 2023

Aussie Broadband has been a winner in the Mozo People’s Choice Awards for NBN broadband since 2019. A fully Australian owned and locally operated broadband provider, Aussie Broadband has a full selection of personal NBN plans to suit a range of budgets and users. 

From standard high speed plans to special plans for seniors, or gamers who want low-latency connection night and or day – Aussie Broadband has you covered. There are no-lock in contracts or excess data charges to worry about and the Australian-based support team are there to help solve issues fast. 

Aussie Broadband have taken out Mozo People’s Choice Awards honours in all broadband categories for 2023: Connection Quality, Excellent Service & Support, Most Recommended, and Outstanding Customer Satisfaction. See what plans Aussie Broadband have to offer below:

Exetel logo

Exetel People’s Choice Awards 2023

Outstanding Customer Satisfaction
Outstanding%20 customer%20 satisfaction 2023

Winning a 2023 Mozo People’s Choice Award for Outstanding Customer Satisfaction, Exetel knows how to please their customers. 

With no lock-in contracts, you can pick and switch to find the right plan for you, and change any time. Exetel offers an easy-to-use self-service interface, with technical support on hand for when you need it. Plus, they’re Australian owned and have been keeping Aussies connected to the internet for 15 years.

To see which plans Exetel has to offer, see below:

iiNet logo

iiNet People’s Choice Awards 2023

Outstanding Customer Satisfaction
Outstanding%20 customer%20 satisfaction 2023

iiNet has been around since 1993, when dial-up reigned supreme, so they’re no newbies to getting Australians connected. From a start-up in a Perth garage to one of Australia’s leading broadband providers, they’re focused on providing excellent customer service to their users.

And if the results are anything to judge by, it’s working: iiNet won a 2023 Mozo People’s Choice Award for Outstanding Customer Satisfaction, as one of only three providers to do so.

Take a look at some of iiNet’s plans below:

FAQs

Which broadband providers were considered for the Mozo People’s Choice Awards?

44 providers were rated by customers in the Broadband category for the Mozo People’s Choice Awards. These included big names like Optus and Telstra, as well as smaller providers like Flip and Tangerine Telecom.

To see the full list of those included, check out the methodology report.

How did you determine the winners for each broadband Award?

Over 2,500 Australians were surveyed in the broadband category. In each category, all providers who received at least 30 responses were eligible for awards. The judges then ranked providers in order by average rating, and then determined an appropriate cut-off point to separate winners from the rest. The winners represent, in general, the top 10% of providers in each category.

More information can be found in our People’s Choice Awards methodology report.

What’s the best broadband plan?

Just like there isn’t a single best house in Australia, there isn’t a single best broadband plan for everyone. When choosing a broadband plan, you’ll need to consider where you live (and available connectivity), your household’s internet connectivity needs, and your available budget. The Mozo People’s Choice Award winners are a good place for you to start your search, as these providers have been rated highly by their existing customers. Also check out our experts and editor’s picks for best broadband plans.

I work for one of the winning providers. How can we promote our win?

Congratulations! We have a wide range of promotional options available if you wish to advertise your win. To do so, get in touch with our account management team.