Mozo peoples choice awards 2023

Mozo People’s Choice Awards for Health Insurance 2023

There are a lot of important variables to consider when choosing a health insurance provider. But how can you trust that providers will actually deliver on their promises? Well, that is where the People’s Choice Health Insurance Awards come in. Winners are based on the experiences of over 2000 real-life Australians, just like you. See the providers who came out on top for excellent customer service, value for money, sign-up experiences, claims experiences and more.

Excellent Claims Experience

Excellent Customer Service

Highly Trusted

Most Recommended

Outstanding Customer Satisfaction - Extras Cover

Outstanding Customer Satisfaction - Hospital Cover

Sign-Up Experience

Value for Money


CBHS Corporate logo

CBHS Corporate People’s Choice Awards 2023

Outstanding Customer Satisfaction - Hospital Cover Outstanding Customer Satisfaction - Extras Cover Excellent Customer Service Highly Trusted Sign-Up Experience Excellent Claims Experience Most Recommended
Outstanding%20 customer%20 satisfaction%20 %20 hospital%20 cover 2023 Outstanding%20 customer%20 satisfaction%20 %20 extras%20 cover 2023 Excellent%20 customer%20 service 2023 Highly%20 trusted 2023 Sign up%20 experience 2023 Excellent%20 claims%20 experience 2023 Most%20 recommended 2023

CBHS Corporate is part of CBHS Health, which has been operating in the health insurance market for 70 years for its eligible customers. Policyholders can utilise the Choice Network, which grants access to 7,000 dental and optical services nationwide that could reduce or remove the gap for extra services. 

CBHS Corporate offers better living programs that offer professional guidance and support and the CBHS app that allows the management of policies, details, claims and more. CBHS boasts that they have made the claiming process simple and stress-free, so if you hate excessive paperwork, this provider could be the one for you. 

Getting the thumbs up from customers for almost every category in this year’s health insurance awards, CBHS Corporate is an Australian favourite when it comes to health cover.

Defence Health logo

Defence Health People’s Choice Awards 2023

Outstanding Customer Satisfaction - Extras Cover Excellent Customer Service Highly Trusted Value for Money Excellent Claims Experience Most Recommended
Outstanding%20 customer%20 satisfaction%20 %20 extras%20 cover 2023 Excellent%20 customer%20 service 2023 Highly%20 trusted 2023 Value%20for%20 money 2023 Excellent%20 claims%20 experience 2023 Most%20 recommended 2023

An industry-specific health insurance provider, Defence Health offers a range of policy options for ADF members and those that are connected to ADF, whether it be through a family member, past service or work. 

With over 65 years of experience, Defence Health is a not-for-profit organisation that promises to focus on keeping premiums low. The claiming process can be completed online or through the app, with a simple snap of a receipt, according to Defence Health.

With wins across six categories, including the coveted outstanding customer satisfaction award, it could be worthwhile checking this provider out if you qualify.

Teachers Health logo

Teachers Health People’s Choice Awards 2023

Outstanding Customer Satisfaction - Hospital Cover Outstanding Customer Satisfaction - Extras Cover Highly Trusted Value for Money Sign-Up Experience
Outstanding%20 customer%20 satisfaction%20 %20 hospital%20 cover 2023 Outstanding%20 customer%20 satisfaction%20 %20 extras%20 cover 2023 Highly%20 trusted 2023 Value%20for%20 money 2023 Sign up%20 experience 2023

If you work in education, have in the past, or are related to someone who does, then Teachers Health could be a great health insurance provider option to consider. As a not-for-profit organisation, Teacher Health is all about focusing on the value it provides its members and the community. For example, Teacher Health offers additional health and well-being support to policyholders, as well as giving back to the education community through various activities such as sponsorships and research. 

On its website, you can find information on specialist healthcare providers that may charge either no gap or a known gap for hospital treatments,  find a hospital where you will be covered or search for an extras provider. 

Impressing its customer base this year, Teachers Health took home awards in 5 categories, including Highly Trusted and Value for Money.

HBF logo

HBF People’s Choice Awards 2023

Outstanding Customer Satisfaction - Hospital Cover Excellent Customer Service Excellent Claims Experience
Outstanding%20 customer%20 satisfaction%20 %20 hospital%20 cover 2023 Excellent%20 customer%20 service 2023 Excellent%20 claims%20 experience 2023

If you want a health insurance provider that you can trust, then HBF could be a great option. Helping Aussies with their healthcare needs for more than 80 years, HBF is another not-for-profit health insurance provider. 

Benefits that members can receive, depending on the policy they choose, include urgent ambulance cover, private rooms in hospitals and more. Plus, HBF has in place some pretty cool loyalty reward programs if you choose to stick around for a couple of years.

Reflecting its ability to follow through on promises and support for customers, HBF was recognised by Aussies as having some of the best customer services around.

AAMI logo

AAMI People’s Choice Awards 2023

Value for Money
Value%20for%20 money 2023

AAMI is an Australian insurance company that was founded in 1974 and has been popular with the Australian community, known widely for its famous jingle “Lucky you’re with AAMI”.

The well-known provider offers a range of insurance products, including car, home, and pet insurance and is part of the Suncorp Network that owns other major insurance brands.

This year, AAMI resonated with Aussies, taking out an award for Value for Money.

FAQs

How did we collect customer votes for the awards?

To measure people's attitudes and opinions towards their current health insurance providers a total of 2,026 Australian respondents were surveyed in 2023. Sourced via a partnership with Cint, respondents were asked to nominate companies they use and then rank these out of 10 across a range of factors.

How many health insurance providers were rated in the 2023 awards?

This year there were 47 health insurance providers who were rated for this award. To see the full list of brands, see our People’s Choice Methodology Report.

I work for one of the winning telcos. How can we promote our award win?

To review our range of promotional options available, get in touch with the Mozo  account management team.