All deal my with staff at BankWest are smooth, comprehensive, clear and trustworthy. Staff are extremely friendly, understanding and show compassion.
They have just announced they are closing all branches
I have a basic home loan, it's a decent rate and no thrills. I'm happy with the product and the bank. All dealings are online and the user interface is dated but functions.
Interest rates are not as competetive but the staff are always willing to go above any beyond to try, App features are great especially loan tracker and easy alerts.
BankWest are easy to contact. Happy to assist with annual review of mortgage rate and even suggested this as a thing to do. Everything is online, so don’t expect a branch you can walk in to. You can have multiple offset accounts and there is one annual fee to have this and other services. Of all the banks I have held an account. or a mortgage, I have found BankWest, responsive, open in their communications and easy to deal with.
BankWest has always been responsive to my questioning. When I wanted to discuss reviewing my home loan rate they listened to my suggestions and were happy to work with those, saving me 0.7% on my repayments. They also remindered me to contact them annually to discuss this process. Online banking suits all my needs with my home loan but may not meet the needs of those wanting face to face.
They offer very competitive interest rates which is our priority. We've also been able to renegotiate the interest rate and while it's only been a small deduction, every bit counts. It would be good if they had reward points but the interest rates are worth the sacrifice.
The bank are happy to help were they can and are very friendly on the phone
Bankwest offered me flexibility in my loan structure when I refinanced to them in 2021. They have a great selection of loan products and I was able take advantage of both IO and P&I loans for my property portfolio. The Bankwest app is user friendly but options to increase font size of menu and option selections should be considered as they can be quite small at times. I would definitely recommend Bankwest to both property investors and those with their first mortgage.
They listen to my needs , prepare to give some ground with my rates
Bankwest customer service staff listened to my problem with the home loan and fixed it on the same day.
We have been customers of Bankwest for many years and find them easy to deal with. Their customer service is excellent, very friendly and knowledgeable. They offer competitive interests rates for homeloans and are willing to assist.
Bankwest are pretty good we've never really had a problem I'm sick and hubby has been made a carer so they have let us extend even though we have a bad credit rating and have put our late payments on it anyway
Because that’s the bank my family use for our everyday accounts and 17 years ago set me up with a mortgage I am working hard to pay off in instalments & at a good interest rate
All banks are pretty much the same, but Bankwest did call me in and offered a new loan at a cheaper interest rate with no transfer fees
WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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