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ING Savings account customer reviews

Overall rating
8.9/10
Price
8.9/10
Features
7.9/10
Customer service
8.5/10
Convenience
8.4/10
Trust
8.8/10
Based on 2127 ING savings account reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Featured savings account from ING

Savings Maximiser

Maximum rate
5.50% p.a. (for $0 to $100,000)
standard interest rate
0.55% p.a.(for $0 and over)
Govt Deposit Guarantee
Yes up to $250,000

For customers who have an Orange Everyday account, deposit $1000 into a personal ING account, make 5 eligible transactions and grow their nominated Savings Maximiser account each month.

Promoted

Recent ING savings account customer reviews

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  • ING Savings Account

    Great Customer Service

    Never had an issue with customer service. Always a human that answers the phone and any issues are handled with care

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    Natalie, Victoria, reviewed 18 days ago
  • ING Savings Account

    Great bank to deal with

    Always friendly service, and professional

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    Dugald, New South Wales, reviewed 18 days ago
  • ING Savings Maximiser

    Decent basic savers product

    Pretty standard offerings Bit too rigid for my liking eg amount of deposits etc needed to gain bonus Painful to transfer out large amounts

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    Naomi, New South Wales, reviewed 18 days ago
  • ING Savings Maximiser

    Overal ING is a great bank, and I would recommend.

    I like ING because they don’t charge atm fees, or international fees, and that has been consistent since we first signed up with ING years ago. Recently we had a fraudulent transaction we were suspicious about, and ING were quick to freeze the associated card. I would’ve liked it if they contacted us by phone at the same time, however we had to log into our online banking to get the pop up message saying for us to contact them, and in addition to this there was extremely long waiting times on the phone. In saying that, the customer service was very good and helpful. Overall, ING have minimal fees and is user friendly.

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    Hayley, South Australia, reviewed 18 days ago
  • ING Savings Maximiser

    Great savings interest rates, easy app to use.

    I like this bank as it offers one of the best interest rates for savings accounts. You can also withdraw from any ATM and the fee will be waived. Overall I have had a great experience experience with this bank.

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    Tanisha, Western Australia, reviewed 18 days ago
  • ING Savings Account

    Amazing bank , great communication and product

    ING is a great bank. They have great customer service and are easily contactable when needed assistance. It provides an easy option for people who do not have time to visit a bank front as it is run online. I can not find any negatives with the bank, and have been with them for many years and will be for as long as needed.

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    Jasmine, Victoria, reviewed 4 months ago
  • ING Savings Maximiser

    Fee-Free, User-Friendly, Good Rates

    ING Bank is highly regarded for its fee-free banking services, making it an attractive option for those looking to avoid monthly account fees and ATM withdrawal charges. The bank's commitment to customer satisfaction is evident through its user-friendly online and mobile banking platforms, which provide convenient access to manage accounts and conduct transactions. Additionally, ING Bank offers competitive interest rates on savings accounts, helping customers grow their savings effectively. Another notable aspect is the bank's international transfer services, which offer competitive rates and easy online transactions, making it a preferred choice for individuals with international banking needs.

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    Gabriella, New South Wales, reviewed 4 months ago
  • ING Savings Maximiser

    Excellent savings account with unbeatable rates

    Amazing rates and no fees. You only need to do some simple actions a month to access those bonus interest rates that make it the best option

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    Ana, Queensland, reviewed 4 months ago
  • ING Savings Maximiser

    Good bank

    I like getting the atm rebate back

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    Sophie, Queensland, reviewed 4 months ago
  • ING Savings Maximiser

    Great app

    I love that the app is simple to use and has more features than my previous banks app.

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    Josephine, Queensland, reviewed 4 months ago
  • ING Savings Account

    ING is an incredible bank, would recommend

    I think ING is an incredible bank, their rates are great and service is amazing. The only bad thing is the lack of ATMs which makes getting cash difficult

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    Taylor, New South Wales, reviewed 4 months ago
  • ING Savings Maximiser

    Provides a good overall experiance.

    Its okay, user beware. The interest rates are great and ING provides a very good online banking experience but there are rules that need to be met to actually get the interest are annoying.

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    Maya, New South Wales, reviewed 4 months ago
  • ING Savings Maximiser

    Great Bank

    ING is simple to use and has great features that promote a good product

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    Darlene, South Australia, reviewed 5 months ago
  • ING Savings Maximiser

    ING Savings Maximiser - a top product

    Pros- great interest rate Cons- do not have anything to say here

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    Jud, Tasmania, reviewed 5 months ago
  • ING Savings Account

    Savings Maximiser works well to boost your savings

    I've been with ING for over 20 years and never had an issue and the interest rates have been great for my circumstances

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    Nathalia, Queensland, reviewed 4 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Savings account comparisons on Mozo - rates updated daily

    • Savings Maximiser

      Maximum rate
      5.50% p.a. (for $0 to $100,000)
      standard interest rate
      0.55% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      For customers who have an Orange Everyday account, deposit $1000 into a personal ING account, make 5 eligible transactions and grow their nominated Savings Maximiser account each month.

      Promoted
    • Reward Saver Account

      Maximum rate
      5.25% p.a. (for $0 to $1,000,000)
      standard interest rate
      0% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Intro bonus rate of 5.25% for balances up to $1,000,000 for the first 4 months, reverting to 3.25%. Minimum deposit of $50 and no withdrawals.

      Promoted
    • Savings Account

      Maximum rate
      5.35% p.a. (for $0 to $250,000)
      standard interest rate
      4.75% p.a.(for $0 to $1,000,000)
      Govt Deposit Guarantee
      Yes up to $250,000

      Bonus variable rate is available for the first 4 months.

      Promoted
    • High Interest Savings Account

      Maximum rate
      5.75% p.a. (for $0 to $250,001)
      standard interest rate
      4.40% p.a.(for $0 to $250,001)
      Govt Deposit Guarantee
      Yes up to $250,000

      Bonus rate for the first 4 months from account opening

      Promoted
    • Savings+Bonus

      Maximum rate
      5.00% p.a. (for $0 to $250,000)
      standard interest rate
      2.00% p.a.(for $0 to $250,000)
      Govt Deposit Guarantee
      Yes up to $250,000

      Minimum $100 monthly deposit and no withdrawals to earn bonus interest each month.

      Promoted

    Browse all 274 savings accounts in Mozo's comparison database.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.