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loans.com.au Personal loan customer reviews

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Based on 12 personal loan reviews as rated by the Mozo community.
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Recent loans.com.au personal loan customer reviews

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  • loans.com.au New Car Loan - Special (Home Owner Discount, Including Demo, Fixed, Secured)

    Wasted my time.

    I was told after wasting a fair amount of time completing an online application and liaising with a customer service representative that I was ineligible for a car loan because I’d qualified for JobKeeper. Even though my business had recovered strongly after an initial dip at the beginning of the pandemic. If lenders are going to apply blanket rules such as these, they need to be stated up front. As a self employed small business person, I don’t have this kind of time to waste.

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    Alicia, Victoria, reviewed over 3 years ago
  • loans.com.au Used Car Loan (Home Owner, Up to 3 years old, Variable, Secured)

    Forget them, walk away while you can.

    Salesmen straight up lied about fees to make a sale. I'm not fighting them through the ombudsmen over an early payout fee. The early payout fee is also excessive. Way more than my home loan payout for far less credit.

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    Stuart, New South Wales, reviewed about 4 years ago
  • loans.com.au Personal Loan

    online

    Great

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    Sara, New South Wales, reviewed almost 9 years ago
  • loans.com.au

    ok

    Cheap car runs good

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    Ricky, South Australia, reviewed almost 9 years ago
  • loans.com.au Personal Loan

    great customer service

    I like Westpac because there friendly and willing to help

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    Shelly, New South Wales, reviewed about 9 years ago
  • loans.com.au Personal Loan

    Life saver

    I found them very helpful a good service would use agen

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    Neville, , reviewed over 9 years ago
  • loans.com.au Personal Loan

    Exceptional service and excellent customer service

    We didn't encounter pros and cons during the process of our loan approval and settlement. Staff were amazing, promptly returned phone calls and emails were reliable, strong initiative, focused on our needs. Staff were exceptionally thorough in executing all procedures to required timeframes. We felt supported during a difficult time in our lives.

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    Patricia, New South Wales, reviewed over 9 years ago
  • loans.com.au Personal Loan

    Great customer service with great rates

    They were very helpful and patient with me even when the vendor pulled out of the deal shortly after establishing a settlement date. There were quite a lot of forms to fill out and the initial pre approval took some time. However, their customer service was great and they replied to emails quite quickly.

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    Zhili, New South Wales, reviewed over 9 years ago
  • loans.com.au Personal Loan

    Thumbs up

    Loved this product big thumbs up

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    Kerrieyoung, , reviewed over 9 years ago
  • loans.com.au Personal Loan

    Late settlement cost me

    Slow, slow, slow. Took them 2 months to settle. Have to say that the sales people were great to work with and offered help and support where needed. BUT... I can't say the same about the settlements team. In a word - USELESS. Although the sales rep looking after my interest checked all emailed documents that were requested to be submitted (by post) and gave the green light, Settlements delayed settlement due to their inability to communicate across depts. They delayed again and again for other stupid reasons and when asked to fast track settlement because they were already a week overdue, they delayed yet again. Finally the seller issued me with an a late settlement charge of over $2500, which I might add, I am claiming back from loans.com. Settlement was due 6 June. Finally settled 1 July. Good work loans.com

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    Paul, Western Australia, reviewed over 9 years ago
  • loans.com.au

    Customer service is very good, competitive fees

    Best car loan ever, easy to recieve, lovely customer service, couldn't be any happier with loan.com.au

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    Jeffery, Queensland, reviewed about 10 years ago
  • loans.com.au Personal Loan

    Competitive price and great customer service

    This is an online bank. It is very convenienct to apply for the product.

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    Mozo community reviewer, New South Wales, reviewed over 10 years ago
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    Personal loan comparisons on Mozo - rates updated daily

    • Unsecured Personal Loan

      interest rate
      6.75% p.a.to 26.95% p.a.
      comparison rate
      6.75% p.a.to 26.95% p.a.based on $30,000
      over 5 years

      Repayment terms from 2 years to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,430.23 including fees.

      Promoted
    • Unsecured Personal Loan

      interest rate
      5.76% p.a.to 24.03% p.a.
      comparison rate
      6.55% p.a.to 24.98% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.76% would cost $35,173.52 including fees.

      Promoted
    • Low Rate Personal Loan

      interest rate
      6.57% p.a.to 8.48% p.a.
      comparison rate
      7.19% p.a.to 8.84% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Express Personal Loan

      interest rate
      14.95% p.a.to 27.95% p.a.
      comparison rate
      29.30% p.a.to 42.8% p.a.based on $10,000
      over 3 years

      Repayment terms from 2 years to 4 years. Representative example: a 3 year $10,000 loan at 14.95% would cost $14,324.71 including fees.

      Promoted
    • Debt Consolidation Loan

      interest rate
      5.76% p.a.to 24.03% p.a.
      comparison rate
      6.57% p.a.to 24.99% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.76% would cost $35,173.52 including fees.

      Promoted

    WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    Want more? Compare all 240 personal loans in the Mozo comparison engine.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.