Quick to handle my claim when I got t-boned. Organised a car to use while repairs being done. Follow up phone call to see if repairs all went well. Awesome customer service...!
More RAC car insurance customer reviewsI have the RAC insurance company for all my insurance policies. I have been with them for a long time, and They have always handled my claims and queries in an excellent manner.
More RAC home insurance customer reviewsI bought insurance to travel for holidays. My mother died and I have to come back. I provided all information as required include cause of death, date etc. But they refused to approve the claim. Very bad service. Do not ever take RAC travel insurance or if any travel insurance under written by Tokio Marine company.
More RAC travel insurance customer reviewsApplied for a car loan, got it. The day I went to sign they advised me that they had made a mistake and my car was a couple of months out of their age limit, and I'd have to do a personal loan instead. I had already removed my plates ready for my trade in and arranged everything so I felt like I still had to go ahead. This is now costing me an extra $110 a fortnight and I am LIVID. I called them once to arrange a new direct debit date, and was told it was done but they didn't change it, so I was charged a fee for a failed direct debit and they repeatedly spam called me and emailed me being very rude. Absolute joke of a company- AVOID AVOID AVOID!!
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