based on 1313 HSBC product reviews as rated by Mozo community

HSBC home loans

With over 48 million customers across 72 countries, HSBC Bank is one of the world’s largest banking and financial services organisations. Having launched in Australia in 1965, HSBC now has a network of 37 branches and offices which provide a competitive range of fixed and variable home loans to Australian property hopefuls. The bank also makes regular appearances in the Mozo Experts Choice Home Loan Awards, most recently taking out  a title for best First Home Buyer Loan.

What home loans do HSBC offer?

Rates and fees verified as correct at 19 April 2024. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

If you want repayment certainty, HSBC’s fixed home loan is available from $50,000 and offers an extensive range of fixed terms starting from a period of 1 year up to 5 years. There is no monthly service fee and you can borrow up to 90% of your property’s value. You’ll also have plenty of freedom in terms of repayment options with an extra repayment facility (up to $10,000 p.a.), interest in advance payment options for investors and the choice to split your loan between a fixed and variable rate. When you choose a fixed home loan, you may also be eligible for HSBC’s Premier option however you’ll be charged a monthly service fee.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

6.59% p.a.

7.30% p.a.

$0.00

$750

6.19% p.a.

7.18% p.a.

$0.00

$750

6.49% p.a.

7.48% p.a.

$0.00

$750

6.59% p.a.

7.44% p.a.

$0.00

$750

6.89% p.a.

7.73% p.a.

$0.00

$750

6.39% p.a.

7.38% p.a.

$0.00

$750

6.69% p.a.

7.68% p.a.

$0.00

$750

Variable Rate Home Loans

Whether you’re looking for a basic home loan or one with all the bells and whistles, the variable rate options from HSBC have got you covered. HSBC’s variable home loans are available from $50,000 and allow you to borrow up to 90% of your property’s value. There is an extra repayment facility if you want to reduce the term of your loan and you can redraw funds whenever you need (though fees may apply). If you choose a full featured variable home loan such as HSBC’s Home Smart Loan, you’ll get even more flexible features including an offset account, interest only payment options (up to three years) and unlimited free withdrawals via ATM, EFTPOS, BPAY, phone and internet banking.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments  

6.59% p.a.

6.23% p.a.

$0.00

$0

6.59% p.a.

6.23% p.a.

$0.00

$0

6.09% p.a.

6.09% p.a.

$0.00

$0

6.39% p.a.

6.39% p.a.

$0.00

$0

5.99% p.a.

5.99% p.a.

$0.00

$0

6.04% p.a.

6.04% p.a.

$0.00

$0

8.76% p.a.

8.77% p.a.

$0.00

$150

6.59% p.a.

6.42% p.a.

$0.00

$0

6.59% p.a.

6.42% p.a.

$0.00

$0

6.89% p.a.

6.72% p.a.

$0.00

$0

6.29% p.a.

6.29% p.a.

$0.00

$0

6.29% p.a.

6.29% p.a.

$0.00

$0

6.19% p.a.

6.19% p.a.

$0.00

$0

6.24% p.a.

6.24% p.a.

$0.00

$0

6.59% p.a.

6.59% p.a.

$0.00

$0

9.38% p.a.

9.39% p.a.

$0.00

$150

Fixed Package Home Loan

If you’re looking to borrow $500,000 or more, check out the HSBC fixed rate Premier Home Loan Package. There are some fees to consider, including a monthly service fee, settlement fee, valuation and application fees. But in return, you get discounted rates on owner occupied or investment fixed rate home loans ranging from three to five years. To help you pay off your loan when it suits you, HSBC offers the option to make extra repayments up to $10,000 p.a. and you can choose to make monthly, fortnightly or weekly payments. You’ll also have the option to split your home loan between fixed and variable rates.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

6.19% p.a.

6.47% p.a.

$390.00 yearly

$0

6.19% p.a.

6.54% p.a.

$390.00 yearly

$0

5.79% p.a.

6.37% p.a.

$390.00 yearly

$0

5.79% p.a.

6.44% p.a.

$390.00 yearly

$0

6.09% p.a.

6.81% p.a.

$390.00 yearly

$0

6.19% p.a.

6.61% p.a.

$390.00 yearly

$0

6.19% p.a.

6.68% p.a.

$390.00 yearly

$0

6.49% p.a.

6.98% p.a.

$390.00 yearly

$0

5.99% p.a.

6.56% p.a.

$390.00 yearly

$0

5.99% p.a.

6.63% p.a.

$390.00 yearly

$0

6.29% p.a.

6.92% p.a.

$390.00 yearly

$0

Variable Package Home Loan

There are two home loan package options with variable interest rates from HSBC: the Premier Home Loan Package and the Premier Smart Home Loan Package. With either package you’ll get the ability to make unlimited extra repayments, use an offset account and access a free redraw facility (a minimum redraw of $500 applies on the Premier Home Loan). You’ll pay no upfront fees, but there is an ongoing monthly fee to consider. The Smart Home Loan package must be paid monthly, but the Premier Package allows you to choose between weekly, fortnightly and monthly payment options.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

6.49% p.a.

6.85% p.a.

$390.00 yearly

$0

6.19% p.a.

6.56% p.a.

$390.00 yearly

$0

6.69% p.a.

6.68% p.a.

$390.00 yearly

$0

6.69% p.a.

6.68% p.a.

$390.00 yearly

$0

6.49% p.a.

6.85% p.a.

$390.00 yearly

$0

6.19% p.a.

6.56% p.a.

$390.00 yearly

$0

6.19% p.a.

6.56% p.a.

$390.00 yearly

$0

6.09% p.a.

6.46% p.a.

$390.00 yearly

$0

6.14% p.a.

6.51% p.a.

$390.00 yearly

$0

6.69% p.a.

7.04% p.a.

$390.00 yearly

$0

6.39% p.a.

6.74% p.a.

$390.00 yearly

$0

6.99% p.a.

7.16% p.a.

$390.00 yearly

$0

6.69% p.a.

6.86% p.a.

$390.00 yearly

$0

6.34% p.a.

6.71% p.a.

$390.00 yearly

$0

6.39% p.a.

6.76% p.a.

$390.00 yearly

$0

6.39% p.a.

6.76% p.a.

$390.00 yearly

$0

6.69% p.a.

7.05% p.a.

$390.00 yearly

$0

6.29% p.a.

6.66% p.a.

$390.00 yearly

$0

Line of Credit

From the active investor to the home renovator, HSBC’s Home Equity Loan is a line of credit which is available on loans starting from $20,000 up to $1,000,0000. HSBC’s line of credit loan allows you to borrow up to 90% of your property’s value, and like other line of credit loans, there is no set loan term and minimum repayments are interest only. You’ll also have easy access to funds when you need them with unlimited free withdrawals in Australia.

Product Rate Comparison Rate Service fee Upfront fee

8.84% p.a.

n/a

$0.00

$750

9.78% p.a.

n/a

$0.00

$750

HSBC home loan features in a glance

Image of coins

No monthly fee

Saving money on your home loan is easy when you don’t have to pay any monthly account maintenance fees on HSBC’s fixed, variable or line of credit home loans (not applicable for Premier customers).

Offset icon

Offset account

HSBC’s full featured variable loans have a handy offset account to help reduce your interest payments over the term of your loan.

Award icon

Premier options

HSBC’s fixed, variable and line of credit home loans have a premier option for eligible customers. These options have exclusive benefits including discounted interest rates and home loan fees (i.e. application, variation) but there is a monthly service fee to consider.

Manager icon

Personal relationship manager

Getting a home loan can be a little tricky, so when you sign up for HSBC’s Home Value Loan you’ll be given your own personal relationship manager to guide you through the entire process, whether you’re buying, moving or refinancing.

How are HSBC home loans rated?

Mozo users have rated HSBC home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
HSBC home loans
Overall
Price
Features
Customer service
Convenience
Trust

139 Reviews

Recent HSBC home loan reviews

HSBC Home Value Loan
Overall 5/10
App good; in-person bad

Internet banking OK. App is good. As soon as you have to speak to someone, it is horrible.

Read full review

Internet banking OK. App is good. As soon as you have to speak to someone, it is horrible.

Price
8/10
Features
6/10
Customer service
2/10
Convenience
5/10
Trust
3/10
Less
Frazer, New South Wales, reviewed about 1 month ago
HSBC Home Loan
Overall 3/10
HSBC - ok rates but customer service lacking

Refinanced with HSBC with a refinance offer. Was generally an ok refinance process with a few issues along the way but nothing major. The website itself and app are horrendous. Much worse than other banks I've used and no support for basic things like PayID. Customer Service has also been fairly hit and miss. Lots of promises and talk of doing things for me but have to constantly chase them up or just have issues unresolved. Not very happy with them.

Read full review

Refinanced with HSBC with a refinance offer. Was generally an ok refinance process with a few issues along the way but nothing major. The website itself and app are horrendous. Much worse than other banks I've used and no support for basic things like PayID. Customer Service has also been fairly hit and miss. Lots of promises and talk of doing things for me but have to constantly chase them up or just have issues unresolved. Not very happy with them.

Price
5/10
Features
3/10
Customer service
3/10
Convenience
1/10
Trust
2/10
Less
Philip, Queensland, reviewed 7 months ago
HSBC Home Loan
Overall 10/10
Happy with HSBC

HSBC have been easy to deal with and helpful in every way possible. Their customer service is friendly and professional. Their products are flexible and they are always interested in how to improve their service. They outrate all the other banks we have ever been with by a country mile!

Read full review

HSBC have been easy to deal with and helpful in every way possible. Their customer service is friendly and professional. Their products are flexible and they are always interested in how to improve their service. They outrate all the other banks we have ever been with by a country mile!

Price
10/10
Features
10/10
Customer service
10/10
Convenience
8/10
Trust
10/10
Less
Tina, New South Wales, reviewed 7 months ago
HSBC Home Loan
Overall 8/10
"HSBC Bank: Global Charm & Fee Frenzy?"

Hey there, fellow banking enthusiasts! Let's dive into my HSBC Bank review, sharing why you might like or dislike this financial titan. Here are the pros and cons you should know: Pros: 1. **Jet-Setter's Paradise:** If you're a globetrotter or dream of international ventures, HSBC's global presence ensures you'll never feel stranded far from home. 2. **Product Wonderland:** HSBC's got you covered with a wide range of financial goodies – from snazzy savings accounts to investment options that'll make your wallet dance. 3. **Tech Savvy at Your Fingertips:** Say goodbye to queue nightmares! HSBC's online and mobile banking platforms make handling finances a cakewalk. 4. **VIP Treatment:** Bigwig clients, take note! HSBC's wealth management services cater to your swanky financial demands. Cons: 1. **Branch Locator Quest:** If you crave face-to-face interactions, HSBC's physical branches might not be as numerous as your neighborhood bank's. 2. **Hit-or-Miss Service:** While many folks enjoy seamless service, a few grumble about customer service hiccups now and then. 3. **Fee Frenzy Alert:** Keep your magnifying glass handy! Some services come with higher fees, so peek into the fine print to dodge those pesky surprises. 4. **Budget-Conscious Blues:** Pinching pennies? HSBC's products might demand a tad higher minimum balance than your frugal heart desires. In a nutshell, HSBC's global appeal and product variety make it an attractive choice, but the limited branches and customer service quirks might sway your opinion. Take a moment to mull over your specific needs and match them with this review to find your perfect banking match. Happy banking, folks! May your financial journey be one for the books!

Read full review

Hey there, fellow banking enthusiasts! Let's dive into my HSBC Bank review, sharing why you might like or dislike this financial titan. Here are the pros and cons you should know: Pros: 1. **Jet-Setter's Paradise:** If you're a globetrotter or dream of international ventures, HSBC's global presence ensures you'll never feel stranded far from home. 2. **Product Wonderland:** HSBC's got you covered with a wide range of financial goodies – from snazzy savings accounts to investment options that'll make your wallet dance. 3. **Tech Savvy at Your Fingertips:** Say goodbye to queue nightmares! HSBC's online and mobile banking platforms make handling finances a cakewalk. 4. **VIP Treatment:** Bigwig clients, take note! HSBC's wealth management services cater to your swanky financial demands. Cons: 1. **Branch Locator Quest:** If you crave face-to-face interactions, HSBC's physical branches might not be as numerous as your neighborhood bank's. 2. **Hit-or-Miss Service:** While many folks enjoy seamless service, a few grumble about customer service hiccups now and then. 3. **Fee Frenzy Alert:** Keep your magnifying glass handy! Some services come with higher fees, so peek into the fine print to dodge those pesky surprises. 4. **Budget-Conscious Blues:** Pinching pennies? HSBC's products might demand a tad higher minimum balance than your frugal heart desires. In a nutshell, HSBC's global appeal and product variety make it an attractive choice, but the limited branches and customer service quirks might sway your opinion. Take a moment to mull over your specific needs and match them with this review to find your perfect banking match. Happy banking, folks! May your financial journey be one for the books!

Price
8/10
Features
8/10
Customer service
8/10
Convenience
8/10
Trust
8/10
Less
Mark, Tasmania, reviewed 9 months ago
HSBC Home Loan
Overall 5/10
Will change

Extended on our current home loan. Was the most frustrating time consuming process

Read full review

Extended on our current home loan. Was the most frustrating time consuming process

Price
7/10
Features
7/10
Customer service
5/10
Convenience
6/10
Trust
6/10
Less
Laura, Victoria, reviewed 9 months ago

What do you need to apply for a HSBC home loan?

To apply for a HSBC home loan, you’ll generally need to have the following details and documents handy:

Depending on your situation at the time of application, you may also need to provide some of these documents:

Home loan quick links