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Bank of Queensland customer reviews

Overall rating
7.7/10
Price
7.2/10
Features
6.7/10
Customer service
8.0/10
Convenience
7.7/10
Trust
7.9/10
Based on 3497 Bank of Queensland reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Bank of Queensland customer reviews

  • Bank of Queensland Platinum Visa Credit Card

    Good service and response.

    High interest rates but a great rewards program. We generally pay off our monthly balance so the interest rate does not have a huge effect on us. The rewards are what attracts me.

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    Steve, Queensland, reviewed 18 days ago
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  • Bank of Queensland Home Loan

    Potential to be a good bank if update web and app

    One of the most dated website and internet banking apps. With less banks available they need to update their online presence to be more user friendly. Wait time for loan approvals was one of the longest of the bigger banks. Service in branch very minimal

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    Hollie, Queensland, reviewed 2 months ago
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  • Bank of Queensland Everyday Account

    They take pride in their work and customer service

    They take pride in their work and customer service.

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    Judith, Queensland, reviewed 4 months ago
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  • Bank of Queensland Savings Account

    Graham

    I like my bank because the ladies r very polite and friendly.

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    Murray, Queensland, reviewed 4 months ago
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  • Bank of Queensland Personal Loan

    Fantastic staff, competitive rates

    The pros of this bank is they are competitive with there interest rates, have fantastic staff that go beyond and above to help you.

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    Katie, Queensland, reviewed over 3 years ago
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  • Bank of Queensland

    Good service.

    Friendly staff, good rates.

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    Taylor, New South Wales, reviewed over 4 years ago
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  • Bank of Queensland Term Deposit

    Customer loyalty is not rewarded

    I have been a customer at this Bank for many years and hold a decent amount of money there and I have never owed anyone a single cent but when I wanted a credit card they would not give me one saying that my income was insufficient. I hold a credit card with another bank and I have never paid interest as I pay it off in full each month.

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    Katrina, Queensland, reviewed over 4 years ago
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  • Bank of Queensland Home Insurance

    Competitive premiums and ease of obtaining cover

    They saved me nearly $700 compared to another insurer.

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    Diane, Queensland, reviewed about 7 years ago
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  • Bank of Queensland Debit Card

    Never had a problem them NAB

    Competitive rates, great customer service and handy ATM. I have banked with them for years and have always found their service to be good.

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    James, Queensland, reviewed almost 8 years ago
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