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Bankwest customer reviews

Overall rating
7.7/10
Price
7.4/10
Features
6.7/10
Customer service
7.7/10
Convenience
7.8/10
Trust
7.7/10
Based on 6073 reviews as rated by the Mozo community. More about the mozo ratings
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Recent Bankwest customer reviews

  • Bankwest Bank Account

    absolutely brilliant bank.

    Pros: Strong Reputation: This bank may have a long-standing reputation for stability, reliability, and customer service excellence. Wide Range of Products and Services: The bank likely offers a comprehensive suite of financial products and services, including checking and savings accounts, loans, credit cards, investment options, and more. Convenience: The bank may have an extensive network of branches and ATMs, making it convenient for customers to access their accounts and conduct transactions. Advanced Technology: Many banks invest in advanced online and mobile banking platforms, providing customers with convenient access to their accounts, digital payment options, and other innovative features. Competitive Rates and Fees: The bank may offer competitive interest rates on savings accounts and favorable terms on loans, along with transparent fee structures. Cons: Limited Accessibility: Depending on the bank's geographic footprint, some customers may find it challenging to access physical branches or ATMs, especially if they live in rural areas or outside the bank's primary service area. High Fees: Some banks may charge higher fees for certain services, such as overdrafts, ATM usage, or account maintenance, which could erode potential savings or returns for customers. Customer Service Issues: Despite a strong reputation, individual experiences with customer service can vary, and some customers may encounter challenges or frustrations when dealing with the bank's representatives or support channels. Limited Innovation: While many banks invest in technology, some may lag behind in terms of digital offerings or fail to adapt quickly to evolving customer preferences and industry trends. Risk of Security Breaches: Like any financial institution, this bank may face cybersecurity risks, and customers should be vigilant about protecting their personal and financial information from potential data breaches or fraud. Ultimately, individuals should carefully consider their own financial needs, preferences, and priorities when evaluating a bank, weighing the pros and cons to make an informed decision that aligns with their goals.

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    Yeshen, Western Australia, reviewed 1 day ago
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  • Bankwest Fixed Rate Home Loan (LVR <80%, Owner Occupier, Principal & Interest)

    .

    They have just announced they are closing all branches

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    Natasha, Western Australia, reviewed 9 days ago
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  • Bankwest Easy Saver

    Above average bank

    A great bank offering great products.

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    Diane, Western Australia, reviewed 14 days ago
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  • Bankwest Zero Mastercard

    Good for overseas travel

    This card has zero annual fee and has complimentary travel insurance. It also has no transaction fee for overseas purchases beside a favourable exchange rate. Every time I en countered an unauthorised transaction and reported it to the bank via internet banking mail, they swiftly process my dispute and reverse the fraudulant charges. I can't leave for overseas without it.

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    Daphne, Queensland, reviewed 23 days ago
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  • Bankwest Term Deposit

    Great bank

    Bankwest provides fantastic, personalised service from real people who take the time to know their customers. Their products are competitive and secure.

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    Lynne, Western Australia, reviewed over 1 year ago
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  • Bankwest Unsecured Personal Loan (Fixed)

    Amazing bank to bank with

    They always sort problems on spot and always friendly, they are great bank to deal with high recommend them to all friends.

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    Angela, Western Australia, reviewed over 1 year ago
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  • Bankwest Comprehensive Car Insurance

    Great business.

    This insurance provider has helped me out when needed for as long as I have been with them.

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    Robin, South Australia, reviewed almost 3 years ago
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  • Bankwest

    Wouldn't bank with any other bank

    Great bank, great service and very friendly staff.

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    Lee, Western Australia, reviewed about 5 years ago
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  • Bankwest Contents Insurance

    Great customer service, especially for emergencies

    Great when an emergency arises

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    Elise, New South Wales, reviewed almost 7 years ago
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  • Bankwest Debit Card

    Great flexibility

    Always prepared to help with any issue and very polite.

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    John, Western Australia, reviewed over 7 years ago
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  • Bankwest Travel Insurance

    No extra cost (part of the Mastercard package)

    Travel insurance is included as part of the package with the Mastercard

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    Andre, Queensland, reviewed about 8 years ago
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